CQC report explained · a residential care home
What the CQC found at Strafford View
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People were protected from abuse and avoidable harm. Inspectors found suitable risk assessments, enough staff, safe recruitment checks and well-maintained medicines records.
- Effective?
- Good
- People's needs and choices were assessed and support plans were regularly reviewed. Staff had training for general and complex needs, and people were supported with food, healthcare and legal decision-making.
- Caring?
- Good
- Inspectors saw warm and kind interactions. People were involved in decisions, treated with dignity and supported by staff who understood their communication.
- Responsive?
- Good
- Support was personalised and adapted to people's communication needs, interests and changing needs. Inspectors saw missed opportunities for people to take part more actively in household tasks, and the manager planned improvements.
- Well-led?
- Good
- Management and staff understood their roles and staff felt supported. Audits covered medicines, support plans and risks, while feedback from people, relatives and professionals was gathered.
What inspectors found, April 2020
Rated Good; inspectors found safe, kind and personalised care, with some missed opportunities for people to take part in household tasks.
This was the first inspection since the home registered in March 2019. It was an unannounced visit on 11 March 2020. One inspector spoke with people and staff, observed care, and checked care, medicines, recruitment and management records.
The home supported seven adults with learning disabilities and autistic spectrum disorders. Inspectors found enough staff, safe medicines systems, suitable training, clean surroundings and support to access healthcare. People were helped to make choices, build independence and communicate in ways that suited them.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. Inspectors found warmth and kindness in staff interactions and said management checks were used to maintain quality. They did identify some missed opportunities for people to be more involved in household tasks, such as cooking.
People felt safe
Inspectors found safeguarding systems, risk assessments and staffing arrangements that protected people from avoidable harm.
“People were protected from the risk of abuse as the provider had robust safeguarding systems in place.” from the report
Kind and respectful care
Staff knew people well and supported their choices, dignity, privacy and individual ways of communicating.
“We saw interactions between people and staff that demonstrated warmth and kindness.” from the report
Good staff support
Staff received induction, training, supervision and specialist training for people's complex needs.
“Staff told us they received a thorough and detailed induction where they completed essential training and shadowed experienced staff until they were competent to lone work.” from the report
Personalised support
Care plans described people's abilities, needs and communication methods. People were involved in planning and reviewing their support.
“Support plans described people's abilities with aspects of their care and the support needed from staff to meet their needs.” from the report
More involvement in household tasks
needs fixingInspectors saw missed opportunities for people to be more actively involved in tasks such as cooking. The manager said plans had been made to improve active support.
“Although people were encouraged to take part in some scheduled activities, we saw missed opportunities for people to be more actively involved in tasks in the home such as cooking.” from the report
Larger than current guidance
minorThe home was larger than current best practice guidance for this type of service. Inspectors said the building design and setting reduced the negative impact.
“This is larger than current best practice guidance.” from the report
- 01What changes have been made since the inspection to involve people more actively in household tasks, including cooking?
- 02How will you support my relative's individual communication needs and recognise when they are upset or agitated?
- 03What specialist training have staff completed for my relative's specific health or support needs?
- 04How will my relative be involved in planning and reviewing their support?
- 05How do you check that medicines are stored, administered and recorded safely?
This was the first comprehensive inspection of the newly registered home and covered all five key questions. This explanation was written from the published report of 17 April 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Strafford View
Each visit the CQC has published, newest first, back to the day the home was registered.
- April 2020Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2019
Registered with the Care Quality Commission on 18 March 2019.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
97 live-in carers within about an hour of Rotherham
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 80 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Beatrice was a talent dementia carer whose professionalism and dedication allowed mums wishes to remain in her own her come true.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.