CQC report explained · a nursing home
What the CQC found at Stockmoor Lodge
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors looked at infection control, visiting and staffing pressures. They were assured that infection risks were managed, but did not review the whole Safe question.
- Effective?
- Good
- This question was not reviewed during this targeted inspection.
- Caring?
- Good
- This question was not reviewed during this targeted inspection.
- Responsive?
- Requires improvement
- This question was not reviewed during this targeted inspection.
- Well-led?
- Good
- This question was not reviewed during this targeted inspection.
What inspectors found, February 2022
Inspected but not rated; inspectors found strong infection control and visiting arrangements during the COVID-19 pandemic.
This was an unannounced, targeted inspection of infection prevention and control, visiting arrangements and staffing pressures. Inspectors visited on 30 January 2022, although the report also gives the inspection visit date as 31 January 2022.
The home had procedures for testing, vaccinations, hand hygiene and personal protective equipment. Inspectors were assured that infection risks were being managed, including during COVID-19 outbreaks.
There were staff vacancies, but shifts were covered by existing staff, managers or agency workers. The home was inspected but not rated because only part of the Safe question was reviewed. Its previous Safe rating was Good.
Infection control
The home had testing, hand hygiene and personal protective equipment arrangements. Staff received infection control and COVID-19 training, and managers monitored PPE use.
“We were assured that the provider was using PPE effectively and safely.” from the report
Visiting arrangements
The home followed current visiting guidance and kept essential caregivers informed. Extra measures were used during COVID-19 outbreaks.
“The provider had a visiting policy in place, in line with current guidance.” from the report
Staffing cover
Although there were staff vacancies, shifts were covered by the staff team, managers or agency workers. The same agency workers were used when possible.
“There were staff vacancies but shifts were either covered by the staff team, the management team or agency workers.” from the report
Layout and supplies
The home was divided into six smaller units, with enough space to support social distancing. Inspectors also found plentiful PPE and testing equipment.
“The accommodation was spacious which enabled social distancing to be maintained within communal areas.” from the report
Staff vacancies
minorThe home had staff vacancies. Shifts were covered at the time of inspection, but families should ask whether vacancies and extra shifts remain an issue.
“The service had a number of staff vacancies but had remained well staffed throughout the pandemic.” from the report
- 01How many staff vacancies do you have now, and how are shifts being covered?
- 02What are the current rules for family visits, including visits during an outbreak?
- 03How often are people, staff and essential caregivers tested for COVID-19 now?
- 04How do you check that staff are using PPE and following hand hygiene procedures?
- 05Which current CQC ratings cover the questions that were not reviewed in this inspection?
This was an unannounced targeted inspection of infection prevention and control, visiting arrangements and staffing pressures; only part of Safe was reviewed and the other questions were not inspected. This explanation was written from the published report of 18 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, October 2020
Stockmoor Lodge is rated Good overall; inspectors found strong infection control arrangements, but Safe was inspected and not rated.
This was an announced, targeted inspection on 06 October 2020. It looked at infection prevention and control during the coronavirus pandemic, rather than reviewing the whole service.
Inspectors found good systems for reducing infection risks. These included testing, isolating new admissions, separating the home into units, staff training, hand-washing checks and plans for possible outbreaks.
Visitors had safety measures including signing in, temperature checks, hand washing and personal protective equipment. The overall service rating was Good, but this inspection did not review all areas of care.
Infection risk planning
The home had risk assessments, staff training and contingency plans to help prevent and manage infections.
“The service had a comprehensive risk assessment in place and had developed plans to reduce risks.” from the report
Safe admissions
New residents had to test negative for Covid-19 and were isolated for a further two weeks.
“People were not admitted to the service unless they tested negative for Covid-19; there were procedures in place to isolate new admissions for a further two weeks” from the report
Testing and protective equipment
The home arranged regular testing for residents and staff. Inspectors found that staff understood how to reduce infection risks and used protective equipment safely.
“The registered manager facilitated regular testing was for both staff and people living at the service.” from the report
Safer visiting
Visitors signed in, had their temperatures taken, washed their hands and were given personal protective equipment. Their movement around the home was kept to a minimum.
“All visitors to the service were required to sign in, have their temperatures taken and wash their hands.” from the report
Inspectors raised no specific concerns in this report.
- 01How are residents and staff tested for infections now?
- 02How do you isolate new residents when they first arrive?
- 03How do you manage visits, including visits for people approaching the end of their lives?
- 04What happens if there is a suspected infection outbreak in one of the six units?
- 05How do you check that staff are following hand-washing and other infection control procedures?
This was a targeted inspection of infection prevention and control as part of a coronavirus thematic review; the full Safe question and other areas of care were not reviewed. This explanation was written from the published report of 31 October 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Stockmoor Lodge
2 rated inspections over 2 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- October 2020Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
- June 2018Good
- March 2017
Registered with the Care Quality Commission on 20 March 2017.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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