CQC report explained · a residential care home
What the CQC found at Stanway Green Lodge
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, June 2018
Rated Good; inspectors found safe, kind and personalised care across all five areas.
The inspection took place on 9 April 2018. One inspector and an expert by experience visited, observed care and staff interactions, looked around the home, and reviewed care, medicines, staff and quality records. They also spoke with people, relatives, staff and managers.
The home supported up to 30 older people, including people living with dementia. At the visit, 27 people were using the service. Inspectors found people were safe, treated with respect and supported by staff who knew their needs and preferences.
The home was rated Good in all five areas: safe, effective, caring, responsive and well-led. This was the same overall rating as the previous inspection on 9 September 2015.
People felt safe
People told inspectors they felt safe and appeared relaxed around staff. Staff knew how to recognise and report abuse or neglect.
“I feel very safe, everyone looks out for you, keep you clean and well fed, there is not anywhere else I would feel safer.” from the report
Personalised care
Care plans included people's needs, preferences and lifestyles. People and relatives were involved in reviewing their care.
“Support plans were personalised and showed people's preferences had been taken into account.” from the report
Kind and respectful staff
Staff respected privacy and dignity, knocked before entering bedrooms and supported people without rushing them.
“We observed staff treating people with dignity and respect.” from the report
Good activities
People were supported to follow their interests, take part in group activities and access the local community.
“People were supported to access the local community and to fulfil activities of their choice.” from the report
Effective management checks
The management team carried out regular audits, gathered feedback and recorded actions to improve the service.
“There were effective systems in place for monitoring the service, which the registered manager and deputy manager fully implemented.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you assess and update my relative's care plan if their needs or health change?
- 02How do you support people living with dementia, including if they become confused or distressed?
- 03How will you make sure my relative receives their medicines safely and at the right times?
- 04What activities and community visits would be available for my relative's interests and abilities?
- 05How would you involve our family in care reviews and respond if we raised a concern?
This was a planned inspection that assessed all five CQC questions and included observations, conversations and checks of care, medicines, staffing and quality records. This explanation was written from the published report of 23 June 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Stanway Green Lodge
2 rated inspections over 3 years: the service has held its Good rating throughout.
- June 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2013
Report published without a new overall rating.
- December 2012
Registered with the Care Quality Commission on 3 December 2012.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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35 live-in carers within about an hour of Essex
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,260 a week. 25 can care for a couple. 10 years' experience on average.
“Not only was she professional, polite and efficient but she bought a lovely smile and laughter to my parents home.”
“She brought fun and stimulation into mums life.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.