CQC report explained · a nursing home
What the CQC found at Stanshawes Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People said they felt safe. Staff understood safeguarding and risk management, and medicines were managed safely. Inspectors found two unlocked cleaning chemical cupboards and three commodes that had not been cleaned effectively, but action was taken during the inspection.
- Effective?
- Good
- Staff had relevant training, supervision and induction. People had suitable food and drink, access to health professionals and support that followed the principles of the Mental Capacity Act.
- Caring?
- Good
- People were treated with kindness, dignity and respect. Staff knew people well and supported their independence and involvement in decisions about their care.
- Responsive?
- Good
- Care plans reflected people's needs, preferences and interests. People were offered group and individual activities, support to keep in touch with relatives and opportunities to raise complaints.
- Well-led?
- Good
- The management culture was described as open and positive. Audits, meetings and feedback systems were used to monitor care and plan improvements.
What inspectors found, September 2023
Rated Good; inspectors found kind, personalised care, with some cleaning and storage issues dealt with during the visit.
This was an unannounced planned inspection on 20 July 2023. Inspectors spoke with 12 people living at the home, two relatives and six staff. They also observed care and checked records, medicines, recruitment, safety, infection control and quality checks.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. People said they felt safe and spoke positively about the care. Inspectors found that medicines were managed safely, staff were trained, care was personalised and people were treated with kindness and respect.
Inspectors found two unlocked cupboards containing cleaning chemicals and three commodes that had not been cleaned effectively. The home took action during the inspection by fitting keypads to the cupboards, arranging a deep clean and ordering new commodes.
This was the first inspection since the service registered with CQC in March 2022. There was no earlier rating to compare with.
Safe medicines
Inspectors found that medicines were received, stored, given and recorded safely. Staff had training and regular checks were carried out.
“Medicines were received, stored, administered, and disposed of safely.” from the report
Kind and respectful care
Staff were seen speaking respectfully and compassionately to people. People were supported to make choices and maintain their independence.
“People were treated with kindness, respect, and compassion.” from the report
Personalised support
Care plans included people's health needs, preferences, interests, beliefs and communication needs. Activities were adapted to individual choices.
“The activity timetables were individualised, and person centred.” from the report
Cleaning chemical storage
needs fixingTwo cupboards containing cleaning chemicals were unlocked because the locks had been placed inside the cupboards. Keypads were fitted during the inspection.
“We found 2 cupboards which stored cleaning chemicals were left unlocked.” from the report
Commodes not cleaned effectively
needs fixingThree commodes had rusty wheels, which meant they could not be cleaned effectively. The home arranged a deep clean and ordered replacements.
“We found 3 commodes that had not been effectively cleaned.” from the report
- 01Have all the commodes with rusty wheels been replaced, and how is their cleanliness now checked?
- 02Are all cleaning chemicals now kept securely, and who checks that the keypads and storage arrangements remain safe?
- 03How often are care plans reviewed if a person's needs, preferences or communication change?
- 04What activities and one-to-one support would be available for my relative's interests and abilities?
- 05How would my relative and family be involved in decisions about care, treatment and end of life wishes?
This was an unannounced planned inspection of the newly registered service covering all five key questions, including infection prevention and control. This explanation was written from the published report of 6 September 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Stanshawes Care Home
2 rated inspections over 2 years: the service has held its Good rating throughout.
- September 2023Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2021GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2021Inspected but not ratedSafe: Inspected but not rated
- March 2022
Registered with the Care Quality Commission on 16 March 2022.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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39 live-in carers within about an hour of South Gloucestershire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,280 a week. 32 can care for a couple. 11 years' experience on average.
“She was very caring, kind and patient to all his needs, she built up a wondetful rapport with him, she was dedicated and was there for him through good times as well as through the tough times”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.