CQC report explained · a nursing home
What the CQC found at Stanley House
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that infection risks were being managed. They were assured about PPE, testing, admissions, cleaning, social distancing and the home's infection control policy.
- Effective?
- Good
- This question was not assessed or rated in this targeted inspection.
- Caring?
- Good
- This question was not assessed or rated in this targeted inspection.
- Responsive?
- Good
- This question was not assessed or rated in this targeted inspection.
- Well-led?
- Good
- This question was not assessed or rated in this targeted inspection.
What inspectors found, December 2020
Stanley House was inspected but not rated; inspectors were assured about infection prevention and control during the coronavirus outbreak.
This was an unannounced, targeted inspection on 2 December 2020. Inspectors checked infection prevention and control arrangements because the home had experienced a coronavirus outbreak.
Inspectors were assured that the home was managing infection risks. This included using personal protective equipment, testing people and staff, separating residents into designated areas, and keeping the building clean.
The home had a separate Welcome Suite for new admissions and end of life care. Staff also used walkie talkies, video calls and additional cleaning to reduce infection risks and support communication.
The service was inspected but not rated. This means the inspection did not give an overall quality rating or full ratings for the five care questions.
Separated living areas
Residents were placed in designated groups, with separate lounges, dining rooms and toilets to reduce infection risks.
“Staff served designated areas 'bubbles' within the home and each lounge/dining room had a select group of residents” from the report
Protective equipment
Staff had training in using protective equipment, and inspectors saw that it was available and being used in line with current guidance.
“Staff had received training in donning and doffing personal protective equipment (PPE), and we saw this was accessible throughout the home” from the report
Safer admissions
The Welcome Suite provided a separate place for new admissions to be isolated, tested and supported by dedicated staff.
“This allowed new people to be isolated on admission, tested and supported by dedicated staff.” from the report
Clean environment
Inspectors found the home clean, with extra cleaning and regular wiping of frequently touched surfaces.
“The home was clean throughout and additional cleaners had been utilised to ensure that the home was consistently clean and touch points regularly wiped.” from the report
Up-to-date policies
The home's infection control and coronavirus policies were kept up to date, and audits showed that actions had been taken.
“We saw the infection control policy and COVID-19 policy and both were kept up to date in line with current guidance.” from the report
Inspectors raised no specific concerns in this report.
- 01What visiting arrangements are in place now, and how would visits be managed during an outbreak?
- 02Are residents still grouped into designated areas with separate toilets where needed?
- 03How are new residents isolated, tested and supported when they move in?
- 04How often are frequently touched surfaces cleaned, and how is this checked?
- 05How are relatives kept in contact with residents if visiting is restricted?
This was an unannounced targeted inspection of infection prevention and control during a coronavirus outbreak; the other care questions were not assessed or rated. This explanation was written from the published report of 25 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, February 2019
Stanley House was rated Good in all five areas; inspectors found safe, kind and personalised care, with one assessment form improved after the visit.
This was an unannounced planned inspection on 15 January 2019. Inspectors reviewed records, spoke with people living at the home, relatives, staff and visiting healthcare professionals, and observed care and activities.
The home was rated Good overall and Good for Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe medicines systems, clean surroundings, well-trained staff and good links with health professionals.
People were treated with kindness and respect. They had choices about daily life, personalised care, activities and support with food and communication. The home also provided end of life care and had made improvements to its facilities.
Inspectors said information about people's cultural needs was not fully captured in the assessment form. The registered manager improved the form after the inspection and sent CQC a copy.
Staffing and safety
People and relatives said there were enough staff, including at weekends. Inspectors saw staff available to support people, including with meals and hoisting.
“There were enough staff on duty to meet people's needs.” from the report
Kind and respectful care
Staff knew people well, respected their privacy and supported their independence. People could make choices about their daily routines.
“The staff were kind and caring and valued the people they supported.” from the report
Activities and daily life
The home offered activities on weekdays and weekends. Inspectors saw people enjoying a quiz and socialising together.
“The home had an extensive programme of activities covering weekdays and weekends.” from the report
Healthcare support
Inspectors found good links with healthcare professionals and regular reviews of people's health needs. Staff were described as proactive and good at sharing changes.
“They report changes to us and to relatives and avoid people having to go to hospital unnecessarily.” from the report
Cultural needs in assessments
needs fixingThe assessment form did not initially make sure information about people's cultural needs was recorded fully. The manager improved the form after the inspection.
“Improvements were needed to the assessment form to ensure information about people's cultural needs were captured in full.” from the report
- 01How do you now record and meet a new resident's cultural needs using the improved assessment form?
- 02How would you support my relative's specific dementia, physical health or communication needs?
- 03What activities would be suitable for my relative, and how would you involve them if they did not want to join group activities?
- 04How would you keep me informed about changes in my relative's health or care?
- 05What end of life care and family support can you provide if my relative needs it?
This was an unannounced planned inspection covering all five CQC questions, the premises and the care provided. This explanation was written from the published report of 15 February 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Stanley House
3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.
- December 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- February 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2016Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2015Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- April 2014
Report published without a new overall rating.
- June 2013
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- December 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 21 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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78 live-in carers within about an hour of Derby
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,260 a week. 62 can care for a couple. 12 years' experience on average.
“We particularly appreciate the companionship Dawn gives in the evenings when she plays cards and Scrabble with my mother.”
“Rachel is a quietly spoken, extremely caring person and looked after Val very well.”
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