CQC report explained · a nursing home
What the CQC found at Stamford Court
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People felt safe and inspectors found suitable risk assessments, safe recruitment, enough staff and safe medicines systems. Infection prevention and control arrangements were also assessed positively.
- Effective?
- Good
- People’s needs were assessed and reviewed, staff were trained and supported, and healthcare referrals were made when needed. One person’s records needed stronger evidence showing how conditions on legal restrictions were being met.
- Caring?
- Good
- People and families described staff as kind and caring. Inspectors saw staff treating people with dignity, asking for consent and supporting choice and independence.
- Responsive?
- Good
- Care plans were personalised and updated when needs changed. People were supported with communication, activities, relationships, complaints and end of life care.
- Well-led?
- Good
- The home had an open and positive culture, with audits, feedback systems and action to improve care. Staff worked as a team and with outside health professionals.
What inspectors found, November 2022
Stamford Court was rated Good; inspectors found safe, kind and personalised care, with only small improvements needed.
This was the home’s first inspection since it registered. Inspectors visited unannounced on 17 and 19 October 2022. They looked around the home, observed care, spoke with people, relatives and staff, and checked care, medicines and quality records.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. People felt safe, there were generally enough staff, medicines were managed safely, and the home was clean and well maintained.
Inspectors found that staff were kind, respectful and patient. People’s care plans reflected their needs and preferences. Staff supported people with food, healthcare, activities, communication and end of life care.
There were two minor areas to improve. The home needed stronger records showing how it met conditions attached to one person’s legal restrictions, and salt and pepper were not always offered or available.
People felt safe
People and families said they felt safe and well cared for. Inspectors found risk assessments, equipment checks and safe recruitment systems in place.
“People felt safe and there were enough staff to meet their needs.” from the report
Kind and respectful staff
People described staff as kind, caring and patient. Inspectors saw staff respecting privacy, dignity and consent.
“We observed staff would kind and patient with people and would knock before going into people's bedrooms” from the report
Personalised care
Care plans reflected people’s needs, choices and preferences. Staff reviewed them and changed them when people’s needs changed.
“Care plans contained details about people's specific needs and risk and reflected their choices and preferences.” from the report
Positive management
Inspectors found an open culture, regular checks and audits, and action taken when improvements were identified. People, relatives and staff were encouraged to give feedback.
“The registered manager and staff team understood their roles and responsibilities.” from the report
Records for legal restrictions
needs fixingIn one person’s records, the home needed a more robust way to show that conditions attached to legal restrictions were being met. The manager took immediate action.
“In one person's records we found that more robust systems could be implemented to ensure and demonstrate how the service was meeting conditions” from the report
Mealtime choices
minorSalt and pepper were not always offered or available. Inspectors said the chef provided alternatives when people did not like the menu choices.
“Condiments such as salt and pepper were not always offered or available.” from the report
- 01How do you now record and check that conditions attached to legal restrictions are being met?
- 02How do you make sure people can get salt, pepper and suitable alternatives at mealtimes?
- 03How are care plans reviewed when a person’s needs, risks or preferences change?
- 04How do you use feedback from residents and relatives to change activities, meals or care?
This was the first inspection of the newly registered home and covered all five key questions, including infection prevention and control under Safe. This explanation was written from the published report of 22 November 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Stamford Court
4 rated inspections over 7 years: the service has held its Good rating throughout.
- November 2022Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2021Inspected but not ratedSafe: Inspected but not rated
- November 2018Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
- September 2017Requires improvementdown from GoodSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- May 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
- August 2021
Registered with the Care Quality Commission on 27 August 2021.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Tameside
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 90 can care for a couple. 10 years' experience on average.
“Primrose is a very kind and compassionate healthcare professional”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.