CQC report explained · a residential care home
What the CQC found at Stadon Road - Care Home Physical Disabilities
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People were cared for safely. Inspectors found suitable risk plans, enough staff, safe medicines practice, appropriate recruitment checks and good safeguarding knowledge.
- Effective?
- Good
- Staff had the training and supervision needed to provide care. People received support with food, drink and healthcare, and the premises met their needs.
- Caring?
- Good
- Staff were warm and friendly, respected privacy and dignity, and understood how people communicated. People's independence and involvement in decisions were supported.
- Responsive?
- Good
- Care was personalised around people's preferences, communication needs, beliefs and backgrounds. People had meaningful activities and could raise complaints or concerns.
- Well-led?
- Good
- Management systems, audits and feedback processes were in place and improvements were acted on. There was an acting manager, but no registered manager was in post during the visit.
What inspectors found, December 2018
Stadon Road - Care Home Physical Disabilities was rated Good; inspectors found safe, kind and personalised care, with an acting manager still completing registration.
This was an unannounced, comprehensive inspection on 29 November 2018. The inspector spoke with four people, observed care, reviewed three care records and checked audits, feedback and meeting records.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe medicines practice, suitable training, clean surroundings and appropriate risk plans.
People were treated warmly and supported to make choices, stay independent and take part in activities. Care plans were up to date and personalised, and people could raise complaints or concerns.
The home was also rated Good at the previous inspection in June 2016. There was no evidence of serious risks or concerns, although there was not a registered manager in post during this inspection.
Safe medicines and staffing
Inspectors found that medicines were given as prescribed and that staffing levels were sufficient to keep people safe and support their needs.
“People received medication at the right time on a consistent basis.” from the report
Warm, respectful care
Staff were observed communicating kindly, giving people time to express themselves and respecting their privacy, dignity and choices.
“Our observations during our inspection were that staff communicated with people in a warm and friendly manner, and gave people the time they required to communicate.” from the report
Personalised communication
Staff understood people's different ways of communicating. Care records explained how each person expressed their preferences.
“Care files had good communication profiles which detailed how each individual communicated” from the report
Meaningful activities
People were supported to take part in activities and social events that reflected what they enjoyed and wanted to do.
“People were provided with meaningful activities, and were encouraged to take part in sociable events.” from the report
Quality checks
The manager carried out audits covering areas such as medicines, infection control and incidents. Inspectors saw that identified errors led to action.
“The manager conducted regular audits to check that people received good quality care.” from the report
No registered manager in post
minorThere was no registered manager when inspectors visited. An acting manager was in place and was progressing an application to register with CQC.
“There was not a registered manager in post at the time of our inspection visit.” from the report
- 01Has the acting manager now completed their application to register with CQC, and who is currently responsible for the home?
- 02How will you assess and record my relative's communication needs and make sure all staff follow the guidance?
- 03What activities are available, and how are they matched to each person's interests, choices and independence?
- 04How are medicines checked, including medicines prescribed to be taken 'as and when required'?
- 05How are people and families able to raise concerns, and how quickly are issues acted on?
This was a comprehensive, unannounced inspection of all five CQC questions, and the ratings remained Good from the June 2016 inspection. This explanation was written from the published report of 20 December 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Stadon Road - Care Home Physical Disabilities
2 rated inspections over 2 years: the service has held its Good rating throughout.
- December 2018Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Stadon Road - Care Home Physical Disabilities →
- August 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2013
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 12 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
At least 100 live-in carers within about an hour of Leicestershire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 82 can care for a couple. 12 years' experience on average.
“If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright.”
“Together Earther and I supported her to die at home with great dignity and compassion and him to continue with life.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.