CQC report explained · a nursing home
What the CQC found at St Vincents House
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, February 2021
St Vincents House was inspected but not rated; inspectors were assured about infection prevention and control measures.
Inspectors visited the home on 2 February 2021. This was a planned, announced inspection focused on infection prevention and control during the coronavirus pandemic. It followed information of concern about these arrangements.
Inspectors were assured that the home was protecting people from infection. This included visitor checks, social distancing, safe admissions, effective use of protective equipment, testing, cleaning, hygiene and outbreak planning.
The home had extra measures such as thermal imaging, visitor testing, fogging of communal areas and separate staff break facilities. It also had a visiting room with a glass partition and sound system.
The service was inspected but not rated. This report does not give an overall quality rating or ratings for the other four questions.
Infection prevention
The home used extra measures to reduce the chance of infection entering and spreading, including visitor checks, testing and enhanced cleaning.
“The provider had enhanced measures to reduce the risk of infection entering the service.” from the report
Safer visiting
The home had a separate visiting room designed to reduce infection risks when visiting restrictions were lifted.
“There were facilities to permit safe visiting when restrictions on visitors are lifted.” from the report
Reduced staff mixing
Separate break facilities were available on each floor to reduce mixing between staff groups.
“There were separate break facilities for staff members on each floor to reduce the risk of mixing between different staff groups.” from the report
Vaccination support
Staff were encouraged to have the COVID-19 vaccine and could discuss questions with a local GP.
“Staff were encouraged to be vaccinated against Covid-19.” from the report
Inspectors raised no specific concerns in this report.
- 01How have your infection prevention and control arrangements changed since the inspection on 2 February 2021?
- 02What testing and protective equipment arrangements are currently in place for staff, visitors and people living in the home?
- 03How do you manage a suspected or confirmed infection outbreak?
- 04How can families visit now, and is the separate visiting room still available?
- 05How do you support staff who have questions about COVID-19 vaccination?
This was a targeted inspection of infection prevention and control, recorded under Safe; the service was inspected but not rated and the other questions were not covered. This explanation was written from the published report of 26 February 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, September 2020
St Vincents House was inspected but not rated; inspectors were assured that infection prevention and control measures were in place.
This was a targeted inspection on 10 August 2020. It looked only at infection prevention and control during the coronavirus pandemic.
Inspectors found that the home had measures for visitors, social distancing, admissions, protective equipment, testing, cleaning and managing outbreaks. They were assured that the infection control policy was up to date.
Inspectors also found wellbeing checks for people isolated in their rooms, individual activities, regular temperature checks and COVID-19 testing for staff. Staff could access counselling support.
The home was inspected but not rated. This means the visit did not give an overall quality rating or a standard rating for each of the five questions.
Support for wellbeing
Staff checked on people who were isolated in their rooms and arranged individual activities to support their wellbeing.
“Staff conducted wellbeing assessments on people who were isolated in their rooms to help them recognise signs of deteriorating mental health.” from the report
Infection precautions
The home had checks and procedures covering visitors, distancing, protective equipment, testing, hygiene and infection outbreaks.
“We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
Support for staff
Staff could access counselling to help them manage the emotional effects of the pandemic.
“The provider had accessed counselling services from a recognised charity to help staff manage their feelings relating to the pandemic.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you currently checking the wellbeing of people who spend time isolated in their rooms?
- 02How often are staff and visitors currently checked for signs of infection?
- 03How are staff currently tested for COVID-19 or other infections?
- 04What protective equipment and infection control procedures are used when people are admitted?
- 05What support is currently available to staff who are affected emotionally by their work?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it was not a full assessment of the home's overall quality. This explanation was written from the published report of 2 September 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of St Vincents House
8 rated inspections over 5 years: the service has improved, from Requires improvement to Good.
- February 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- September 2020Inspected but not ratedSafe: Inspected but not rated
- January 2020Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2018Requires improvementdown from GoodSafe: Requires improvementWell-led: Requires improvement
- April 2018Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
- July 2017Requires improvementstayed Requires improvementSafe: Requires improvement
- May 2017Requires improvementstayed Requires improvementSafe: Requires improvementResponsive: Requires improvement
- February 2017Requires improvementstayed Requires improvementSafe: Requires improvementEffective: GoodCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- June 2016Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- June 2015Requires improvementSafe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- October 2014
Report published without a new overall rating.
- April 2014
Report published without a new overall rating.
- October 2013
Report published without a new overall rating.
- November 2012
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- January 2012
Report published without a new overall rating.
- September 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 11 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Hammersmith and Fulham
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Most charge £980 to £1,300 a week. 79 can care for a couple. 12 years' experience on average.
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