CQC report explained · a residential care home
What the CQC found at Springfield - Care Home Physical Disabilities
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that infection prevention and control arrangements were appropriate. They found suitable use of protective equipment, testing, cleaning, social distancing and visiting controls.
- Effective?
- Good
- This area was not assessed in this targeted inspection.
- Caring?
- Good
- This area was not assessed in this targeted inspection.
- Responsive?
- Good
- This area was not assessed in this targeted inspection.
- Well-led?
- Good
- This area was not assessed in this targeted inspection.
What inspectors found, March 2022
Springfield - Care Home Physical Disabilities was inspected but not rated; inspectors found good infection control, safe visiting arrangements and enough staff.
This was a targeted inspection on 22 February 2022. Inspectors looked mainly at infection prevention and control, visiting arrangements and whether COVID-19 staffing pressures were affecting the home.
Inspectors found visitors were screened, supported to follow infection control guidance and allowed to visit in line with current guidance. Staff used protective equipment, the home was clean and well maintained, and cleaning schedules were in place.
There were enough staff to meet people's needs. Staff had COVID-19 and infection control training, testing arrangements were in place, and people or staff with symptoms were supported to self-isolate.
The service was inspected but not rated. This means the inspection did not give an overall quality rating or full ratings for the five areas of care.
Infection control
Visitors were checked for symptoms and supported to follow hygiene, protective equipment and social distancing guidance.
“Visitors were screened for symptoms of acute respiratory infection before they could enter the service.” from the report
Staffing and training
Inspectors found enough staff to meet people's needs. Staff had received training on COVID-19, infection control and protective equipment.
“There were enough staff to meet people's needs and staff had received training on COVID-19, infection control and the use of PPE.” from the report
Clean premises
The home was clean and well maintained, with robust cleaning schedules in place.
“We saw the service was clean throughout and well maintained. There were robust cleaning schedules in place.” from the report
Planning and partnership working
The home had a COVID-19 contingency plan and worked with health professionals and the local authority to support people.
“The service worked well with the visiting GP, health care professionals and Local Authority to ensure people received appropriate care and support.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and control arrangements are in place now, and how are visitors screened?
- 02How does the home manage staffing pressures, and how would people's care be affected if staff were absent?
- 03What testing and self-isolation arrangements are used now when someone develops symptoms of an infection?
- 04How are infection control risk assessments carried out for people who may be at higher risk?
- 05How does the home currently support visits, including visits from health care professionals?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19 staffing pressures; the service was inspected but not rated and the other care areas were not assessed. This explanation was written from the published report of 2 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, April 2021
Inspected but not rated; inspectors were assured about infection prevention and control during the COVID-19 pandemic.
This was a targeted, announced inspection on 15 March 2021. It looked only at infection prevention and control measures during the coronavirus pandemic.
Inspectors found that visitors were screened, given personal protective equipment and supported to keep their distance. People could also keep in touch with family and friends using video and audio calls.
The home had infection control policies, risk assessments, audits and checks. Inspectors found the home clean and hygienic, and were assured about testing, PPE, social distancing, admissions and managing possible outbreaks.
The service was inspected but not rated. This report does not provide an overall quality rating or ratings for most of the five CQC questions.
Safe visiting
Visitors were screened for respiratory infections, supported to use PPE and asked to follow social distancing guidance.
“People were supported to receive visitors safely in line with national guidance.” from the report
Infection control
Inspectors found the home clean and hygienic, with policies, risk assessments, audits and checks for infection risks.
“During our inspection we observed the home was clean and hygienic.” from the report
PPE and staff training
Staff had access to PPE and received training on infection control, COVID-19 and PPE. Inspectors saw staff using safe hygiene practices.
“Staff had access to PPE to support people safely whilst minimising the risk of the spread of infection.” from the report
Keeping in touch
People were supported to maintain regular contact with friends and family through video and audio connections, using mobile devices provided by the service.
“People were also supported to maintain regular contact with their friends and family members using computer media-based programmes that used video and audio connections.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you screen visitors now, and what arrangements are in place for visiting?
- 02What infection control, COVID-19 and PPE training do staff currently receive?
- 03How do you carry out testing and manage the risk of an infection outbreak?
- 04How can residents keep in regular contact with family and friends if visits are restricted?
- 05When were your infection control policies, risk assessments, audits and checks last reviewed?
This was a targeted inspection of infection prevention and control measures during the coronavirus pandemic; it did not rate the other four questions or the service overall. This explanation was written from the published report of 1 April 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Springfield - Care Home Physical Disabilities
2 rated inspections over 3 years: the service has held its Good rating throughout.
- March 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Springfield - Care Home Physical Disabilities →
- April 2021Inspected but not ratedSafe: Inspected but not rated
Read what inspectors found at Springfield - Care Home Physical Disabilities →
- April 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- May 2013
Report published without a new overall rating.
- September 2012
Report published without a new overall rating.
- July 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 12 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Bromley
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 83 can care for a couple. 11 years' experience on average.
“She cared for my mum with Alzheimer's with endless patience and kindness, always arriving with a smile and a positive attitude”
“Usha rapidly became 'one of the family' and is sorely missed.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.