CQC report explained · a nursing home
What the CQC found at Springfield Care Centre
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, November 2020
Springfield Care Centre was inspected but not rated; inspectors found good infection prevention and control arrangements.
This was an announced, targeted inspection on 26 October 2020. It looked only at infection prevention and control because the home had been identified as a designated setting for people leaving hospital with Covid-19.
Inspectors were assured that the home was managing visitors, testing, personal protective equipment, social distancing, admissions, cleaning and possible outbreaks safely. The home had a separate area and entrance for people with Covid-19, with separate staffing planned.
The overall service and safe-care rating were recorded as inspected but not rated. This report does not give a rating for the quality of the home’s care overall.
Planned visiting arrangements
The home had a separate lounge for visitors, booking slots and measures to support safe visiting. Relatives were kept updated about whether visits could take place.
“The service took an individual and person centred approach to visiting.” from the report
Testing and risk assessments
Staff and residents accessed testing in line with government guidance. Individual Covid-19 risk assessments and care plans were in place, including action to take after a diagnosis.
“Staff and people living in the home accessed testing in line with government guidance.” from the report
Separate Covid-19 area
The home had separated a specialist area with its own entrance and plans for separate staffing. This was intended to reduce risks to other parts of the home.
“The home had separated and segregated a specialist area to use as a designated setting.” from the report
Infection control
Inspectors were assured that the home met good infection prevention and control guidelines for its role as a designated care setting.
“We were assured that this service met good infection prevention and control guidelines as a designated care setting” from the report
Inspectors raised no specific concerns in this report.
- 01What are the current visiting arrangements, and how are relatives kept informed when visits are restricted?
- 02What alternative face coverings are now available to help people living with dementia see staff faces?
- 03How are risks managed when a resident or staff member refuses Covid-19 testing?
- 04Is the separate designated area still in use, and how are people and staff kept separate from the rest of the home?
This was a targeted inspection of infection prevention and control measures only; it did not provide a full quality rating for the home. This explanation was written from the published report of 6 November 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, September 2020
Inspected but not rated; inspectors found strong infection-control arrangements during the coronavirus pandemic.
Inspectors visited on 19 August 2020. This was an announced, targeted inspection focused on infection prevention and control during the coronavirus pandemic.
The home supported 52 people, many living with dementia. Inspectors found good practice in visitor checks, protective equipment, social distancing, testing, safe admissions and cleaning.
The home had a separate 15-bedroom isolation area and had risk assessed staff who were more vulnerable to coronavirus. The overall service and Safe question were inspected but not rated, so this report does not give a full quality rating.
Health information
The home created new health-observation records that were shared with healthcare professionals before appointments. This helped virtual consultations run smoothly and reduced the need for outside visitors.
“The provider had developed new ways of recording observations about people's health which were shared with healthcare professionals in advance of appointments.” from the report
Visitor safety
Visitors received clear information and explanations. Staff followed protective equipment and social distancing guidance, while people could see relatives in the garden or use phones and video calls.
“Information and instructions for visitors were clearly displayed and explained in person by the receptionist.” from the report
Isolation arrangements
A separate 15-bedroom area was used for people with coronavirus or people newly admitted from hospital or the community. Restricted staff movement helped reduce the risk of infection spreading.
“This effectively reduced the risks of transmission of Covid19 within the home.” from the report
Inspectors raised no specific concerns in this report.
- 01How are visitors currently checked and supported to avoid bringing infections into the home?
- 02How do you safely admit people from hospital or the community, and is there still a separate area for this?
- 03How do you manage a suspected or confirmed infection outbreak now?
- 04How do you risk assess staff who may be more vulnerable to infection?
- 05How are people's health observations shared with healthcare professionals before appointments?
This was a targeted inspection of infection prevention and control only; the overall service and Safe question were inspected but not rated, and the other key questions were not assessed. This explanation was written from the published report of 10 September 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Springfield Care Centre
Each visit the CQC has published, newest first, back to the day the home was registered.
- November 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- September 2020Inspected but not ratedSafe: Inspected but not rated
- October 2018GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2017
Registered with the Care Quality Commission on 10 July 2017.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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