CQC report explained · a residential care home
What the CQC found at Spen Court Care Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Requires improvement
- Inspectors were assured that infection prevention and control procedures were being followed. They found suitable arrangements for PPE, testing, visitors, cleaning, social distancing and managing outbreaks.
- Effective?
- Good
- This area was not rated in this targeted inspection.
- Caring?
- Good
- This area was not rated in this targeted inspection.
- Responsive?
- Good
- This area was not rated in this targeted inspection.
- Well-led?
- Good
- This area was not rated in this targeted inspection.
What inspectors found, May 2021
Spen Court Care Home was inspected but not rated; inspectors found good infection prevention and control arrangements.
This was an announced, targeted inspection on 22 April 2021. It focused on infection prevention and control, as part of checks linked to coronavirus outbreaks.
Inspectors found staff using personal protective equipment correctly and had received infection control training. The home had systems for visitor testing, protective equipment, temperature checks and handwashing.
The building was clean, hygienic and well ventilated. Inspectors were assured that the home had suitable arrangements for testing, admissions, social distancing, outbreak management and infection control policies.
The home was inspected but not rated. This report does not give an overall quality rating or ratings for most of the five areas CQC normally considers.
PPE and staff training
Staff wore PPE throughout the building and had training in infection control and its use.
“Staff had received training in infection control and the use of PPE and were aware of their responsibilities.” from the report
Visitor safety
The home had a detailed visitor process, including testing, PPE, temperature checks and handwashing.
“A robust system was in place for managing visitors to the home.” from the report
Clean premises
Inspectors found the premises clean, hygienic and well ventilated. Staff understood the need to clean frequently touched surfaces.
“The premises were clean, hygienic and well ventilated.” from the report
Monitoring infection control
The home took part in the government testing scheme and carried out infection control audits. A daily management walkaround included infection control checks.
“Infection control audits were taking place.” from the report
Inspectors raised no specific concerns in this report.
- 01What was the home's latest full CQC rating, since this inspection was not rated?
- 02How are staffing, medicines, care planning and day-to-day care quality checked?
- 03What infection prevention and control arrangements are in place now?
- 04How are visitors, new admissions and people returning to the home managed if there is an infection risk?
- 05How often are infection control audits and management walkarounds carried out, and what happens when they identify a problem?
This was an announced, targeted inspection of infection prevention and control practices only; it did not provide a full rating of the service. This explanation was written from the published report of 7 May 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, December 2020
Inspected but not rated; inspectors were assured that infection prevention and control arrangements were safe, with some guidance given to develop the approach.
This was an announced, targeted inspection on 24 November 2020. It looked only at infection prevention and control because of the coronavirus outbreak response.
Inspectors were assured that the home was using PPE safely, supporting testing, managing admissions, preventing infections and keeping the building clean. Staff had training in safe COVID-19 practices.
The home had a visitors pod so people could see relatives safely. It also had an admission process involving a virtual assessment, a COVID-19 test and sanitising personal belongings.
The service was inspected but not rated. This means the report does not give an overall quality rating or a rated score for Safe.
Safer visiting
A separate visitors pod allowed people to see relatives while reducing infection risks.
“This allowed people to safely see their relatives.” from the report
Safe admissions
The admission process included a virtual assessment, a COVID-19 test before arrival and sanitising personal belongings.
“This incorporated a virtual pre-admission assessment, a COVID-19 test before arriving at the service and the persons personal belongings were sanitised.” from the report
Further development suggested
minorCQC signposted the provider to resources to develop its infection prevention and control approach. The report does not explain what specific change was needed.
“We have also signposted the provider to resources to develop their approach.” from the report
- 01What changes have been made to infection prevention and control since the inspection?
- 02How are PPE use and COVID-19 testing managed now for staff, residents and visitors?
- 03How does the home currently manage visits, and is the visitors pod still available?
- 04What checks are completed before a new person is admitted?
- 05What improvements were made after CQC signposted resources to develop the home's approach?
This was a targeted inspection of infection prevention and control only; the service was inspected but not rated and the report did not assess the other areas in detail. This explanation was written from the published report of 17 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Spen Court Care Home
2 rated inspections over 3 years: the service has held its Good rating throughout.
- May 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- December 2020Inspected but not ratedSafe: Inspected but not rated
- June 2019Goodstayed GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2014
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- April 2013
Report published without a new overall rating.
- July 2011
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 30 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Kirklees
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 86 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Primrose is a very kind and compassionate healthcare professional”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.