CQC report explained · a residential care home
What the CQC found at Southleigh
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention and control, including PPE, testing, visiting arrangements, cleaning and outbreak management. They also found that staffing pressures were being managed.
- Effective?
- Good
- This area was not covered by this targeted inspection.
- Caring?
- Good
- This area was not covered by this targeted inspection.
- Responsive?
- Good
- This area was not covered by this targeted inspection.
- Well-led?
- Good
- This area was not covered by this targeted inspection.
What inspectors found, February 2022
Southleigh: Inspected but not rated; inspectors found good infection control and staffing arrangements during the COVID-19 pandemic.
This was an unannounced, targeted inspection on 31 January 2022. Inspectors looked at infection prevention and control, and asked about staffing pressures linked to COVID-19.
Inspectors were assured that the home was using personal protective equipment safely, arranging testing, managing visitors and admissions, and keeping its infection control policy up to date.
Staff worked flexibly to cover shifts and support other duties. The home used isolation, zoning and extra cleaning to help reduce infection risks.
The home was inspected but not rated. This report is therefore not a full rating of the quality of care, and does not give ratings for most of the five areas.
Staffing flexibility
Staff worked extra shifts and helped with other duties, including cleaning, to support the home during staffing pressures.
“Staff had worked flexibly, working extra shifts and supporting other staff in different roles” from the report
Infection control layout
The home used a separate staff entrance, isolation, cohorting and zoning to help manage infection risks.
“Isolation, cohorting and zoning was used to manage the spread of infection.” from the report
PPE availability
Inspectors found that suitable protective equipment and hand sanitiser were readily available around the home.
“There was plenty of personal protective equipment (PPE) including masks, gloves, aprons and hand sanitiser available.” from the report
Testing and policies
Regular COVID-19 testing was in place for staff and residents, and the related policies and risk assessments were up to date.
“A regular programme of testing for COVID-19 was in place for staff and people who lived in the service.” from the report
Inspectors raised no specific concerns in this report.
- 01How are staffing levels and staff absence being managed now?
- 02What testing arrangements are currently in place for staff and residents?
- 03How are visits from family and friends arranged now?
- 04Where are PPE stations located, and how do staff make sure PPE is used correctly?
- 05How does the home manage isolation and infection outbreaks if they occur?
This was an unannounced targeted inspection of infection prevention and control and COVID-19-related staffing pressures; it did not assess the other four key questions. This explanation was written from the published report of 22 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2021
Southleigh: Inspected but not rated; infection controls were largely assured, but parts of the building were hard to clean.
This was a targeted inspection on 17 February 2021 during the COVID-19 pandemic. Inspectors looked at infection prevention and control, and the visit was announced ten minutes before they entered.
Inspectors were assured about visitors, social distancing, admissions, protective equipment, testing, outbreak management and infection control policies. Staff had infection control and protective equipment training, and the home used isolation, zoning and regular cleaning.
Inspectors were only somewhat assured about the layout and hygiene of the building. Some paint was peeling, some flooring was split or badly fitted, and one personal chair was torn. Refurbishment had started but was paused because of the pandemic.
The service was inspected but not rated. This report does not give an overall quality rating or ratings for the five main questions.
Protective equipment
There was enough protective equipment around the home, including masks, gloves, aprons and hand sanitiser. Stations were placed around the home and outside people's rooms.
“There was plenty of personal protective equipment (PPE) including masks, gloves, aprons and hand sanitiser available.” from the report
Testing and outbreak planning
Regular COVID-19 testing was in place for people living in the home and staff. The home also used isolation, cohorting and zoning to manage infection risks.
“A regular programme of testing for COVID-19 was in place for staff and people who lived in the service.” from the report
Staff training
Staff had completed infection control training and had recently been trained in using protective equipment correctly.
“All staff had completed training in relation to infection control, and recently received training about the correct use of PPE including donning and doffing.” from the report
Visitor arrangements
Professional visitors had temperature checks, used hand sanitiser and wore masks. Staff used a separate entrance and changed clothes before starting work.
“Safe arrangements were in place for professional visitors to the service.” from the report
Building condition
needs fixingParts of the building were old and tired and needed improvement so they could be cleaned properly. Refurbishment had begun but was paused during the pandemic.
“The environment was old and tired and needed to be improved to ensure all areas could be cleaned effectively.” from the report
Damaged surfaces and chair
needs fixingSome toilet walls had peeling paint, some flooring was split or did not meet bathroom fixtures properly, and one person's chair was torn. These defects made cleaning more difficult.
“One person had a personal chair that was torn in several places making it difficult to clean effectively.” from the report
- 01Has the planned work to the toilet and bathroom areas been completed?
- 02Have the split or poorly fitted flooring and peeling paint been repaired?
- 03Has the torn personal chair been repaired or replaced, and how was this agreed with the person?
- 04What infection control arrangements are currently in place for testing, protective equipment, isolation and visitor safety?
- 05Can we see the latest full inspection report and current ratings for care, staffing and management?
This was a targeted inspection of infection prevention and control during the COVID-19 pandemic; the report did not inspect or rate Effective, Caring, Responsive or Well-led. This explanation was written from the published report of 10 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Southleigh
3 rated inspections over 4 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- March 2021Inspected but not ratedSafe: Inspected but not rated
- January 2020Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- May 2013
Report published without a new overall rating.
- December 2012
Report published without a new overall rating.
- January 2012
Report published without a new overall rating.
- June 2011
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 26 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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89 live-in carers within about an hour of North Northamptonshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 76 can care for a couple. 12 years' experience on average.
“If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright.”
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