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CQC report explained · a residential care home

What the CQC found at Southbourne Care Home

Goodpublished 18 February 2023, 3 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Southbourne Care Home.

The story over the years

Every inspection of Southbourne Care Home

7 rated inspections over 8 years: the service has improved, from Requires improvement to Good.

  1. February 2023Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. February 2021Inspected but not rated
    Safe: Inspected but not rated
  3. October 2019Goodstayed Good
    Safe: GoodEffective: GoodWell-led: Good
  4. October 2018Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. July 2017Requires improvementstayed Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  6. June 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  7. March 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  8. May 2015Requires improvement
    Safe: InadequateEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  9. September 2024

    Registered with the Care Quality Commission on 2 September 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

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Guide

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Care at home

21 live-in carers within about an hour of Torbay

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,400 a week. 17 can care for a couple. 12 years' experience on average.

Dace L.
3 reviews
From £1,120 a week, 4 years caring
Based about 2 minutes from Torbay
Amadeu A.
1 review
From £1,120 a week, 4 years caring
Based about 6 minutes from Torbay. Can care for a couple
Job Bediako O.
1 review
From £977 a week, 5 years caring
Based about 15 minutes from Torbay. Can care for a couple
Mandy E.
3 reviews
From £1,120 a week, 28 years caring
Based about 19 minutes from Torbay. Can care for a couple
“She looked after my mum, who can be incredibly challenging, so well and so gently, and we always felt confident that my mum was getting the best care available.”
Holly C., about Dace L.
“She was not phased by anything, she was adaptable, kind & gave us complete confidence to go away & not worry about a thing!”
Karen C., about Mandy E.
See live-in carers near TorbayProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.