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CQC: Requires improvement

Southbank

4 Southbank Close, Hereford, HR1 2TQ

Residential care home · 13 beds · Hoople

Street view · 2024
Street view · 2024 · Google
Weekly fee
Not published
area typical £1,176
CQC rating
Requires improvement
October 2023
Beds
13
residential
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical residential home in Herefordshire, County of
£1,176a week

About £61,152 a year

For a couple, two places: £2,352 a week

PrimeCarersA live-in carer, at home
£1,190a week

The typical live-in carer near Herefordshire, County of, set by the carer

A similar price for one person. At home, the carer you choose looks after only you.

A couple can share one carer, about £1,355 a week, £997 a week less than two places.

See live-in carers near Hereford
11 live-in carers on PrimeCarers within about an hour of Herefordshire, County of

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Southbank

Southbank is a residential care home in Hereford, in the Herefordshire, County of council area, registered with the Care Quality Commission for up to 13 residents. It provides care for older people, younger adults and people with a learning disability or autism. It is run by Hoople, which operates 3 care homes in England. The home has been registered since April 2022.

At its latest inspection, published October 2023, the CQC rated Southbank Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so check the CQC report before you visit.

Southbank has not published its fees and has not yet told us what they are. Care homes in Herefordshire, County of with a fee on record typically charge about £1,176 a week for residential care and £1,625 for nursing care, so expect a figure in that range and ask the home for a written quote.

There are 86 registered care homes in Herefordshire, County of. The nearest to Southbank include Lyndale, Oaklands Nursing Home and Noble Manor, 1 of which has a fee on record. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Residential care
  • Older people
  • Younger adults
  • Learning disabilities

Registration

Provider
Hoople Ltd
Registered with CQC
April 2022
Latest CQC rating
Requires improvement (October 2023)
Read the CQC inspection report, explained
The CQC inspection, explained
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
Southbank rated Requires Improvement; inspectors found improvements in medicines and staffing, but records, premises and management systems still needed work.

We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →

Fees

Southbank has not published its fees and has not yet told us what they are. Care homes in Herefordshire, County of typically charge about £1,176 a week for residential care and £1,625 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,190 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about Southbank

How much does Southbank cost?

Southbank has not published its fees. Care homes in Herefordshire, County of typically charge about £1,176 a week for residential care and £1,625 for nursing care. Ask the home for a written quote.

What is the CQC rating for Southbank?

The Care Quality Commission rated Southbank Requires improvement in October 2023. The full inspection report is on the CQC website.

Does Southbank provide nursing care?

No. Southbank is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.

Does Southbank offer dementia care?

Southbank is not registered with the CQC for dementia care. If dementia care is needed, filter the Herefordshire, County of listing for homes that are.

How many residents does Southbank have?

Southbank is registered for up to 13 residents.

Care at home

11 live-in carers within about an hour of Herefordshire, County of

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £960 to £1,410 a week. 10 can care for a couple. 8 years' experience on average.

“She was very caring, kind and patient to all his needs, she built up a wondetful rapport with him, she was dedicated and was there for him through good times as well as through the tough times”
Katrina O., about Sekai M.
See live-in carers near Herefordshire, County ofProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

Lyndale, Hereford

Lyndale

Hereford, HR1 · 0.0 km · 10 beds
CQC: Good
ResidentialDementiaAccomplish Group
Fee not published
Area typical £1,176 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,190 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Hereford

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

11 live-in carers on PrimeCarers within about an hour of Herefordshire, County of
Live-in, a week
typically £1,190
A couple sharing one carer about £1,355
Oaklands Nursing Home, Hereford

Oaklands Nursing Home

Hereford, HR1 · 0.4 km · 39 beds
CQC: Requires improvement
NursingDementiaOaklands Care Services
Fee not published
Area typical £1,176 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,190 a week
Noble Manor, Hereford

Noble Manor

Hereford, HR1 · 0.5 km · 16 beds
CQC: Not yet rated
ResidentialNoble Care
Fee not published
Area typical £1,176 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,190 a week

See all 3 care homes run by Hoople