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CQC report explained · a residential care home

What the CQC found at South Street

Requires improvementpublished 10 February 2026, 7 months ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for South Street.

The story over the years

Every inspection of South Street

3 rated inspections over 8 years: the service has slipped, from Good to Requires improvement.

  1. March 2024Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. November 2018Goodstayed Good
    Safe: GoodEffective: GoodWell-led: Good
  3. June 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. July 2024

    Registered with the Care Quality Commission on 24 July 2024.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

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Care at home

At least 100 live-in carers within about an hour of Walsall

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £950 to £1,200 a week. 85 can care for a couple. 9 years' experience on average.

Sakhi K.
1 review
From £1,036 a week, 6 years caring
Based about 14 minutes from Walsall. Can care for a couple
Laiza Patricia G.
1 review
From £1,036 a week, 6 years caring
Based about 15 minutes from Walsall. Can care for a couple
Ataa Yaa S.
4 reviews
From £945 a week, 10 years caring
Based about 18 minutes from Walsall. Can care for a couple
Latifa K.
2 reviews
From £1,120 a week, 6 years caring
Based about 19 minutes from Walsall. Can care for a couple
“I have never met a person who is so kind and thinks about others before himself to such an extent as Chris Malagala.”
Brian G., about Chris M.
See live-in carers near WalsallProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.