CQC report explained · a residential care home
What the CQC found at Sidney Corob House
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention and control, including PPE, testing, admissions, hygiene, visiting and the management of outbreaks. The home used regular agency staff to cover COVID-19-related absences.
- Effective?
- Good
- This area was not assessed in this targeted inspection.
- Caring?
- Good
- This area was not assessed in this targeted inspection.
- Responsive?
- Good
- This area was not assessed in this targeted inspection.
- Well-led?
- Good
- This area was not assessed in this targeted inspection.
What inspectors found, March 2022
Sidney Corob House was inspected but not rated; inspectors found good COVID-19 infection control and visiting arrangements.
The home provides residential care for up to 32 mainly older people with enduring mental health conditions. There were 25 people living there during the inspection.
This was an announced, targeted inspection about infection prevention and control, visiting arrangements and staffing pressures linked to COVID-19. Inspectors were assured that the home used PPE safely, managed visitors and testing, and kept its infection control policy up to date.
The home shared information well with residents and relatives about changing COVID-19 guidance. The inspection did not give an overall quality rating. Safe was inspected but not rated.
Clear COVID-19 information
The home kept residents and relatives informed about the impact of COVID-19 and changing guidance, including when people tested positive.
“Information sharing about the impact and changing guidance around management of COVID-19, including any times where people had tested positive, was well maintained.” from the report
Managed visiting
Visits, including visits by an essential care giver, were organised so that too many visitors were not present at the same time.
“Visitors to people were managed safely, including an essential care giver.” from the report
Infection control measures
Inspectors were assured that the home had measures covering PPE, testing, hygiene, social distancing, admissions and outbreak management.
“We were assured that the provider was using PPE effectively and safely.” from the report
Keeping up to date
The home was aware of the latest government announcements and the vaccination requirement applying at the time.
“This demonstrated that the provider was keeping up to date with latest developments and guidance.” from the report
Inspectors raised no specific concerns in this report.
- 01How are visits currently planned, including visits by essential care givers?
- 02How do you make sure agency staff covering absences do not work in other care services?
- 03What infection prevention and control measures are currently in place, including PPE, testing and outbreak management?
- 04How do you check that visiting professionals meet the current COVID-19 vaccination requirements or have an exemption?
- 05What are the home's current staffing pressures and how could these affect residents' care?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it did not assess or rate the other four key questions. This explanation was written from the published report of 4 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, December 2019
Sidney Corob House was rated Good overall; inspectors found safe, kind and highly personalised care, with particularly responsive support.
This was an unannounced planned inspection on 26 and 31 July 2019. One inspector spoke with people living in the home, relatives and staff. They also checked care records, medicines records, staff files, training and management records.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found that people were protected from harm, received suitable support and were involved in decisions about their care.
The report praised the home as exceptionally responsive and exceptionally well-led, although these areas were still given an overall rating of Good. Examples included support to rebuild family relationships, take part in community life, increase independence and plan sensitive end of life care.
The previous inspection, published in March 2017, also rated the home Good. The home remained Good at this inspection.
Personalised care
The home planned care around each person's wishes, needs and goals. People were treated as individuals rather than expected to fit around the home's routines.
“People were respected as individuals and were not expected to just "fit in" with what was convenient for the service.” from the report
Kind and respectful staff
People and relatives spoke positively about staff. Inspectors observed warm, courteous interactions and respect for people's decisions.
“During the inspection we saw constant examples of positive, warm and caring interactions between people using the service and staff” from the report
Community and cultural support
The home supported people to maintain relationships and take part in activities linked to Jewish faith, education, local groups and the wider community.
“Links with members of the Jewish community had resulted in some people being invited to attend Shabbat meals on a regular basis with families in the local area.” from the report
Open leadership
Inspectors found a positive, inclusive culture. Audits, staff forums and training were used to monitor quality and encourage improvement.
“There was a culture of good communication and continuous improvement and learning within the service.” from the report
Inspectors raised no specific concerns in this report.
- 01How far has the electronic care planning system been completed, and how do you check that information remains accurate?
- 02How would you support my relative if their mental health began to deteriorate?
- 03How would you support my relative to maintain family relationships and take part in activities outside the home?
- 04How would you meet my relative's Jewish faith, dietary and cultural preferences if these changed over time?
- 05How are people and relatives involved in decisions about care, activities and the running of the home?
This was an unannounced planned inspection covering all five CQC questions; the previous inspection had also rated the home Good. This explanation was written from the published report of 4 December 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Sidney Corob House
3 rated inspections over 5 years: the service has held its Good rating throughout.
- March 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- December 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- September 2014
Report published without a new overall rating.
- January 2014
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- December 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 24 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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