CQC report explained · a nursing home
What the CQC found at Sherwood Forest Residential and Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, August 2022
Sherwood Forest Residential and Nursing Home is Rated Good; inspectors found safe, kind and personalised care, with some staff asking for more training on supporting distress and anxiety.
The inspection was unannounced and took place over two days. One inspector observed care in both units, spoke with people, relatives and staff, and checked care records and management records.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found systems to protect people from abuse, manage risks, give medicines safely, prevent infections and provide enough staff.
People were treated with kindness and respect. Their care plans reflected their needs and choices, meals and healthcare support were provided, and there were activities and different ways to stay in touch with family.
This was the first rated inspection since the service registered under its current registration. The previous service under the provider's earlier registration was rated Good in January 2018.
Safe medicines and staffing
Inspectors found that medicines were safely stored, given, recorded and disposed of. Staffing levels were monitored and recruitment checks were completed.
“Medicines were managed safely. This included the storage, administration, recording and disposal of medicines.” from the report
Kind and respectful care
Staff knew people well and supported their privacy, dignity, independence and communication needs.
“People received care that respected their privacy and promoted their dignity and independence.” from the report
Personalised activities
People could take part in a range of activities, including exercise, quizzes, trips and technology-based activities. The home also supported regular contact with families.
“Five activities coordinators were employed that provided activities seven days a week.” from the report
Strong clinical leadership
The management team were trained nurses and had oversight of care. Regular meetings and audits were used to monitor the service.
“The management team were trained nurses and had a strong, visible presence and clinical oversight across the home.” from the report
More training on distress and anxiety
needs fixingSome staff said they needed more training to support people who became distressed or anxious. The manager said this would be reviewed.
“However, some staff felt they needed more training on how to support people when they became distressed or anxious.” from the report
- 01What extra training has been provided to staff on supporting people who become distressed or anxious?
- 02How will you make sure care plans are updated promptly when a person's support needs change?
- 03How will you support my relative to take part in activities that match their interests and communication needs?
- 04How will you keep me informed about health concerns, complaints or changes in my relative's care?
- 05How do you check that staffing levels remain sufficient for people's changing needs?
This was an unannounced inspection of all five key questions, including infection prevention and control, based on observations, discussions, five care records and management records. This explanation was written from the published report of 20 August 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2021
Sherwood Forest Residential and Nursing Home was inspected but not rated; inspectors found good infection prevention and control arrangements.
The CQC carried out an announced, targeted inspection on 4 February 2021. It looked at how the home prevented and controlled infections during the coronavirus pandemic.
Inspectors were assured that the home used PPE safely, followed social distancing and shielding rules, tested people and staff, and had suitable cleaning and hygiene arrangements. They also found safe admission procedures and plans for managing an outbreak.
This inspection did not give the home an overall quality rating. The Safe question was marked inspected but not rated, so the report does not provide ratings for the other areas of care.
PPE and distancing
Staff followed PPE and social distancing guidance during the inspection.
“Staff were adhering to personal protective equipment (PPE) and social distancing guidelines.” from the report
Outbreak planning
The home had a plan explaining what to do if there was a COVID-19 outbreak.
“There was a business continuity plan in place providing clear guidance on the action to take in the event of a COVID-19 outbreak within the home.” from the report
Safe admissions
Inspectors found systems for admitting people safely from hospital and the community.
“There were systems in place to safely admit people into the care home from both the hospital and community environment.” from the report
PPE availability
PPE was readily available, with several places for staff to put it on and remove it safely.
“Multiple donning and doffing stations were available within the care home. PPE was readily available including a grab box for emergencies.” from the report
Staff wellbeing
Staff could access counselling services if they needed support.
“Staff were provided with access to counselling services if required, to support their well-being.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you currently managing admissions from hospital and the community?
- 02What PPE is available for staff, visitors and emergencies, and where are the donning and doffing stations now?
- 03How do you identify and manage a COVID-19 or other infection outbreak?
- 04How are people using the home and staff currently tested for infections?
- 05What counselling or other wellbeing support is currently available to staff?
This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it did not rate the other areas of care. This explanation was written from the published report of 17 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Sherwood Forest Residential and Nursing Home
4 rated inspections over 6 years: the service has improved, from Requires improvement to Good.
- August 2022Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Sherwood Forest Residential and Nursing Home →
- March 2021Inspected but not ratedSafe: Inspected but not rated
Read what inspectors found at Sherwood Forest Residential and Nursing Home →
- January 2018Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2016Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- June 2016Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
- October 2020
Registered with the Care Quality Commission on 6 October 2020.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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78 live-in carers within about an hour of Derby
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Most charge £1,020 to £1,260 a week. 62 can care for a couple. 12 years' experience on average.
“We particularly appreciate the companionship Dawn gives in the evenings when she plays cards and Scrabble with my mother.”
“Rachel is a quietly spoken, extremely caring person and looked after Val very well.”
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