CQC report explained · a residential care home
What the CQC found at 136d Warminster Road Short Breaks
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People were protected by safeguarding procedures, suitable staffing, safe recruitment and regular building safety checks. Medicines were generally managed safely, but staff did not always record why a medicine had not been given.
- Effective?
- Good
- Staff understood people's health, communication and dietary needs. Training, supervision and support were in place, and people's choices were respected.
- Caring?
- Good
- People and relatives described staff as kind, friendly and respectful. Inspectors saw warm relationships and support for privacy, dignity and independence.
- Responsive?
- Good
- Care plans described people's preferences and needs in a personalised way. Plans were reviewed at the start of each stay, and relatives were kept involved.
- Well-led?
- Good
- There was a clear management structure, regular staff meetings and quality checks. However, feedback was not always formally recorded and the complaints policy had not been reviewed since 2014.
What inspectors found, February 2019
Sheffield City Council - 136d Warminster Road Short Breaks was rated Good; inspectors found kind, safe and personalised care, with some medicines and record-keeping issues to improve.
This was a comprehensive inspection on 8 January 2019. Inspectors visited the home, observed care, spoke with people, relatives, staff and managers, and checked care records, medicines, staff files and quality checks.
The home provides short-term respite care for people with learning disabilities and autism. Inspectors found that people were safe, treated with dignity and supported by staff who knew their needs and preferences well.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. The home had also been rated Good at the previous inspection in July 2016, so the overall rating remained Good.
Safe medicines practice
Staff understood people's medicines and the precautions needed. Their competency was checked, and medicine errors were reported and acted on.
“Medicines were administered safely and in line with safe medicines management procedures.” from the report
Personalised support
Support plans included people's preferences and explained how they wanted their care delivered. Staff checked information at the start of each respite stay.
“We saw the support plans were written in a person-centred way and reflected what the person's relative and staff had told us about what they did in their day-to-day lives and their likes and dislikes.” from the report
Kind and respectful care
Inspectors saw staff who were reassuring and understanding. Relatives said people were treated with dignity and respect.
“Our observations of staff, whilst supporting people was that they were skilful, reassuring and understanding of the people in their care.” from the report
Supported staff team
Staff received induction, ongoing training, supervision and appraisal. Staff said managers listened and supported them.
“Staff told us they felt very well supported by their line managers.” from the report
Effective quality checks
The manager reviewed incidents, complaints, safeguarding, staffing and medicines to identify patterns and take action.
“Our findings during the inspection showed, in the main, the audits were effective in practice to maintain a good quality service.” from the report
Missed medicine records
needs fixingStaff did not always record the code explaining why a medicine had not been given. This had not been picked up by the medicines audit, so the manager said this would be addressed.
“We found staff were not always recording a code to explain why a medicine had not been given.” from the report
Feedback was not always recorded
minorThe manager sought views from relatives, people and professionals, but this feedback was not always formally recorded. Plans were made to introduce surveys and social events.
“However, this was not always recorded or formalised.” from the report
Complaints policy was out of date
minorThe complaints policy had not been reviewed since 2014. The manager passed this to the relevant people for action.
“We saw the complaints policy had not been updated or reviewed since 2014.” from the report
- 01How do you now make sure staff record the reason whenever a medicine is not given?
- 02How are medicines audits checked to ensure missed records are identified?
- 03Have the planned telephone surveys and social events for feedback been introduced?
- 04Has the complaints policy now been reviewed and updated?
- 05How will my relative's preferences and support needs be checked at the start of each respite stay?
This was a comprehensive inspection covering the premises and care provided, with observations, discussions and checks of three people's records and three staff files. This explanation was written from the published report of 2 February 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of 136d Warminster Road Short Breaks
2 rated inspections over 2 years: the service has held its Good rating throughout.
- February 2019Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at 136d Warminster Road Short Breaks →
- August 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- July 2013
Report published without a new overall rating.
- October 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 20 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
90 live-in carers within about an hour of Sheffield
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,270 a week. 76 can care for a couple. 11 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“Beatrice was a talent dementia carer whose professionalism and dedication allowed mums wishes to remain in her own her come true.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.