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What the CQC found at Sharnbrook Care Home Limited

Goodpublished 12 February 2019, 7 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Inspectors were assured that infection prevention and control measures were being followed. They found appropriate arrangements for visitors, protective equipment, testing, hygiene, social distancing and admissions.
Effective?
Good
This was not covered by the targeted inspection.
Caring?
Good
This was not covered by the targeted inspection.
Responsive?
Good
This was not covered by the targeted inspection.
Well-led?
Good
This was not covered by the targeted inspection.
The latest report, explained

What inspectors found, September 2020

Sharnbrook Care Home Limited: Inspected but not rated; inspectors were assured about infection control and found the building clean.

This was an announced, targeted inspection on 11 August 2020 during the coronavirus pandemic. Inspectors looked at infection prevention and control measures in the home.

They found robust visiting arrangements. Visits were by appointment in the garden, with screening, temperature checks, protective equipment and hand sanitising equipment in place.

Inspectors found the building clean and no concerns about infection control or hygiene. They were also assured about protective equipment, testing, social distancing, shielding and safe admissions.

The home was inspected but not rated. This inspection did not provide an overall quality rating.

What inspectors praised
  • Visiting arrangements

    Visits were planned and took place in the garden. Visitors were screened and given protective and sanitising equipment.

    “Robust visiting arrangements were in place.” from the report
  • Clean environment

    Inspectors found the building clean and reported no concerns about infection control or hygiene.

    “The building was observed to be clean throughout and we identified no concerns in relation to infection control or hygiene.” from the report
  • Infection control measures

    Inspectors were assured that the home was using protective equipment safely and had arrangements for testing and safe admissions.

    “We were assured that the provider was using PPE effectively and safely.” from the report
What inspectors were concerned about
  • Further development suggested

    minor

    The provider was directed to resources to develop its infection control approach. The report does not set out a specific failure linked to this signposting.

    “We have also signposted the provider to resources to develop their approach.” from the report
Questions to ask them, based on this report
  1. 01How have the visiting arrangements changed since the inspection, and what screening is now used?
  2. 02How do you currently manage protective equipment and infection control in shared areas?
  3. 03How are people admitted safely, and what testing is carried out for new residents and staff?
  4. 04What resources or improvements did you use to develop your infection control approach?
  5. 05How do you support residents to keep in touch with relatives if visits are restricted?

This was a targeted inspection of infection prevention and control during the coronavirus pandemic; it did not rate effective, caring, responsive or well-led care. This explanation was written from the published report of 10 September 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

An earlier report, explained

What inspectors found, February 2019

Sharnbrook Care Home Limited was rated Good; inspectors found safe, kind and personalised care, with one fire safety requirement still outstanding.

This was an unannounced, planned inspection on 14 November 2018. One inspector observed care, spoke with people, relatives, staff and healthcare professionals, and checked care records and other documents.

The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, suitable recruitment checks, well-managed medicines, kind staff, personalised care plans and activities that reflected people's interests.

There was one unfinished requirement from a fire safety inspection in May 2018. The report says almost all improvements had been completed, but one requirement was still outstanding. The previous inspection, published in May 2016, also rated the home Good.

What inspectors praised
  • Enough staff

    Inspectors found enough staff to meet people's needs and keep them safe. Recruitment checks were also completed before staff started work.

    “There were enough staff to meet people's needs and keep people safe.” from the report
  • Kind and respectful care

    People and relatives described staff as caring and compassionate. Staff protected privacy and dignity and encouraged people to remain independent.

    “Staff are caring, enthusiastic, they understand my needs and they are good.” from the report
  • Personalised support

    Care plans recorded people's needs, preferences and interests. Staff knew people well and used this information to provide individual support.

    “Care plans give us a good idea of what's going on.” from the report
  • Good food and choice

    People helped choose meals, were offered alternatives and received diets suited to their needs. Drinks were offered throughout the day.

    “The food's always good, always fresh veg.” from the report
  • Open leadership

    People, relatives and staff spoke positively about the manager. Staff felt able to share their views and said they were listened to.

    “We can voice our opinions – I feel listened to.” from the report
What inspectors were concerned about
  • One fire safety requirement outstanding

    needs fixing

    Almost all improvements requested by the fire safety officer had been completed, but one requirement was still unfinished at the inspection.

    “all except one of the requirements made by the fire safety officer following their inspection in May 2018 had been completed.” from the report
Questions to ask them, based on this report
  1. 01What was the one fire safety requirement that remained outstanding, and has it now been completed?
  2. 02How do you maintain safe staffing levels when recruitment is difficult?
  3. 03How often are care plans reviewed with residents and their relatives?
  4. 04What activities are available for someone with my relative's interests and abilities?
  5. 05How can relatives raise concerns, and how quickly are they usually dealt with?

This was an unannounced planned inspection that looked at the premises and care provided across all five CQC areas. This explanation was written from the published report of 12 February 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Sharnbrook Care Home Limited

2 rated inspections over 3 years: the service has held its Good rating throughout.

  1. September 2020Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    Read what inspectors found at Sharnbrook Care Home Limited →

  2. February 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read what inspectors found at Sharnbrook Care Home Limited →

  3. May 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. June 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. May 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. July 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. April 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. September 2011

    Registered with the Care Quality Commission on 19 September 2011.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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