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CQC report explained · a residential care home

What the CQC found at 138 Bradford Road

Goodpublished 28 February 2020, 6 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Inspectors were assured that the home used PPE safely, maintained hygiene, managed visitors and testing, and had an up-to-date infection prevention and control policy.
Effective?
Good
This question was not covered by this targeted inspection.
Caring?
Good
This question was not covered by this targeted inspection.
Responsive?
Good
This question was not covered by this targeted inspection.
Well-led?
Good
This question was not covered by this targeted inspection.
The latest report, explained

What inspectors found, February 2022

Inspected but not rated; inspectors found clean premises and good infection prevention arrangements.

This was an announced, targeted inspection on 18 January 2022. It focused on infection prevention and control during the coronavirus pandemic. The home was given 24 hours' notice.

The inspectors found the home was clean and hygienic. They were assured that PPE, testing, vaccinations, visitor arrangements and the infection control policy were being managed safely.

The inspection looked at the Safe question only. It did not give a rating, so the overall service was recorded as inspected but not rated. The home supports up to three people with a learning disability, and three people were living there at the time.

What inspectors praised
  • Clean and hygienic home

    The inspectors found the home clean and said systems were in place to maintain good hygiene.

    “The home was clean and hygienic. Systems were in place to ensure good levels of hygiene.” from the report
  • Infection prevention

    Inspectors were assured that the home had appropriate arrangements for PPE, testing, social distancing and managing infection outbreaks.

    “We were assured that the provider was taking steps to effectively prevent and manage infection outbreaks.” from the report
  • Visitor arrangements

    Visitor risks had been assessed, and visits continued at the home and through video calls.

    “Risks in relation to visitors had been assessed and action taken to ensure visits were still in place at the service and through video calls.” from the report
  • Staff infection controls

    Staff had access to PPE, received relevant training and were regularly tested. The report also says all staff had received their vaccinations.

    “All staff had regular testing for COVID-19, and all had received their vaccinations.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How are visitors currently assessed and supported to visit the home?
  2. 02How are staff and people living in the home tested for infections?
  3. 03How do staff make sure PPE is used correctly?
  4. 04What arrangements are in place if there is an infection outbreak?
  5. 05What information can you provide about caring, effective, responsive and well-led care, which this inspection did not cover?

This was a targeted inspection of infection prevention and control under the Safe question only; it did not rate the service or cover the other four questions. This explanation was written from the published report of 9 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

An earlier report, explained

What inspectors found, February 2020

SENSE - 138 Bradford Road was rated Good; inspectors found safe, kind and personalised care, with no breaches reported.

The home provides residential care for three people with learning disabilities. This was a planned inspection on 28 January 2020. The inspector looked at the home, care records, medicines records, staff recruitment and management information. They also spoke with people, relatives and staff.

All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough safely recruited staff, safe medicines systems, clean premises and suitable infection control. They found that staff supported people's health, nutrition, choices, dignity and independence.

Care plans were detailed, regularly reviewed and tailored to each person. People were supported to communicate, maintain relationships and take part in activities. The home had quality checks and a positive, open culture.

The overall rating remained Good. The previous inspection, published on 28 June 2018, was also rated Good. The report does not record any breaches or enforcement action.

What inspectors praised
  • Safe staffing and medicines

    There were enough staff to meet people's needs, and staff were recruited safely. Inspectors found that medicines were ordered, stored, given and disposed of safely.

    “There were enough staff to meet people's needs, and staff were recruited safely.” from the report
  • Kind and respectful care

    Inspectors saw caring interactions, and staff understood people's routines, preferences and personalities. Relatives also described staff as kind and caring.

    “During our inspection we observed kind, respectful and caring interactions.” from the report
  • Personalised support

    Care plans gave staff clear information about each person's routines, preferences and needs. They were reviewed regularly to keep them up to date.

    “Care plans contained highly detailed person-centred information, with clear guidance on people's routines, preferences, needs, and how staff were to ensure they were met.” from the report
  • Communication and choice

    The home used different ways to support communication and involvement. One person's care plan review was provided in braille.

    “We saw an example where a person was provided with their care plan review in braille format so they could clearly understand their plan and make informed decisions.” from the report
  • Activities and relationships

    People were supported to keep important relationships and take part in activities inside and outside the home, including community activities.

    “People were supported to develop and maintain relationships that were important to them and to take part in culturally and socially relevant activities.” from the report
What inspectors were concerned about
  • No annual survey for residents

    minor

    The report says there was no annual survey or questionnaire for people living at the home. Inspectors did find other ways for people to express their views, including a whiteboard, photographs and pictorial guides.

    “Although there was no annual survey or questionnaire of people who used the service, we saw evidence that people's opinions were sought” from the report
Questions to ask them, based on this report
  1. 01How will you make sure my relative's care plan reflects their current routines, preferences and communication needs?
  2. 02How do you support each person to make choices and remain as independent as possible?
  3. 03What activities and community opportunities would be available for my relative?
  4. 04How can people who live here give feedback if they cannot complete a written survey?
  5. 05How do you monitor medicines, staffing levels and changes in people's health?

This was a planned inspection covering all five CQC questions, and both the premises and the care provided were looked at. This explanation was written from the published report of 28 February 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of 138 Bradford Road

3 rated inspections over 5 years: the service has held its Good rating throughout.

  1. February 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    Read what inspectors found at 138 Bradford Road →

  2. February 2020Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read what inspectors found at 138 Bradford Road →

  3. June 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. April 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. February 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. September 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. December 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. November 2010

    Registered with the Care Quality Commission on 29 November 2010.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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Most charge £980 to £1,250 a week. 89 can care for a couple. 11 years' experience on average.

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