CQC report explained · a nursing home
What the CQC found at Seaway Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention and control, visiting, admissions, PPE, testing, cleaning and managing COVID-19 outbreaks. They were also assured that COVID-19-related staffing pressures were being managed.
- Effective?
- Good
- This area was not covered by this targeted inspection and no rating was given.
- Caring?
- Good
- This area was not covered by this targeted inspection and no rating was given.
- Responsive?
- Good
- This area was not covered by this targeted inspection and no rating was given.
- Well-led?
- Good
- This area was not covered by this targeted inspection and no rating was given.
What inspectors found, February 2022
Inspected but not rated; inspectors were assured about infection control, visiting arrangements and COVID-19 safety measures.
This was an announced, targeted inspection on 18 January 2022. Inspectors looked mainly at infection prevention and control, visiting arrangements and the effect of COVID-19 staffing pressures.
Inspectors were assured that the home was managing visitors, admissions, testing, PPE, cleaning and infection outbreaks safely. Staff had supplies of PPE and were using it appropriately.
The home supported people's mental health through activities and contact with family and friends. It also had an up-to-date infection control policy and carried out regular audits.
The home was inspected but not rated. This means the visit did not provide a new overall quality rating or full ratings for all five areas.
Visitor safety
Visitors were asked for a negative lateral flow test, had temperature checks and used PPE. Visiting professionals showed vaccination or exemption evidence.
“Safe arrangements were in place for visitors. This included confirmation of a negative lateral flow test, temperature checks, and the use of personal protective equipment (PPE).” from the report
PPE and infection control
There were adequate PPE supplies, with stations outside bedrooms. Staff were seen using PPE appropriately.
“There were adequate supplies of personal protective equipment (PPE) throughout the home.” from the report
Cleaning
The home had cleaning schedules covering high-touch areas, and records showed that the schedules were followed.
“There were clear cleaning schedules in place which included the frequency of cleaning high touch areas. Records showed compliance with the cleaning schedule.” from the report
Support for wellbeing
The home supported people's mental health through activities and contact with family and friends during restrictions.
“Maintaining the mental health of people and staff was a priority with proactive support from the service to encourage peoples well-being.” from the report
Prepared staff
Staff knew how to put full infection control measures in place if someone developed symptoms, tested positive or had been exposed to the virus.
“Staff were trained and knew how to immediately instigate full infection control measures” from the report
Further development suggested
minorInspectors signposted the provider to resources to develop its approach. The report does not say that this led to a breach or enforcement action.
“We have also signposted the provider to resources to develop their approach.” from the report
- 01How do you currently manage staff shortages or COVID-19-related staffing pressures?
- 02What are the current rules for visiting, testing, PPE and vaccination or exemption evidence?
- 03How do you safely admit new residents and manage testing and isolation?
- 04How often are high-touch areas cleaned, and can we see the cleaning records?
- 05What activities and support are available to help residents maintain contact with family and friends?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19 staffing pressures; it did not provide a full rating or inspect all five key questions. This explanation was written from the published report of 12 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, February 2020
Seaway Nursing Home was rated Good; inspectors found safe, kind and personalised care, with all five areas rated Good.
The inspection was unannounced and took place on 09 January 2020. One inspector observed care, spoke with people, visitors and staff, and reviewed care records, recruitment files, training records and quality checks.
People said they felt safe, were treated kindly and had enough staff to support them. Inspectors found medicines were managed safely, staff understood people's needs, and people received suitable food, activities and healthcare support.
Care was personalised. People were supported to make choices, stay as independent as possible, keep in touch with family and follow their interests. The home also supported people with end of life care and respected their wishes.
The overall rating was Good, and all five areas were rated Good. This was an improvement from the previous Requires Improvement rating, with improvements seen in Safe, Responsive and Well-led.
Kind and respectful care
People said staff were kind and supportive. Inspectors saw positive relationships and respectful interactions between staff and people.
“People were happy with the care they received, felt relaxed with staff and told us they were treated with kindness.” from the report
Safe staffing and medicines
Staffing levels were reviewed according to people's needs, including when the home was full. Inspectors found accurate medicines records and safe administration.
“Since the previous inspection, the service had been operating at full capacity for approximately one year and we saw that the deployment of staff met people's needs and kept them safe.” from the report
Activities and choice
People could choose how they spent their time and were offered varied activities, including music, crafts, quizzes, exercise and trips out.
“There was a varied range of activities on offer which included, music, arts and crafts, quizzes, exercise, trips out to the local community and visits from external entertainers.” from the report
Improved management
The home had introduced quality audits and an action plan. Inspectors found that improvements from the previous inspection had been maintained while the home was at full capacity.
“The provider had undertaken a range of quality assurance audits to ensure a good level of quality was maintained.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you check that staffing levels remain sufficient when people’s needs change or staff are absent?
- 02How often will my relative’s care plan be reviewed, and how will the family be involved?
- 03What activities are currently available, and how are they matched to each person’s interests and abilities?
- 04How do you use audits, complaints and incidents to identify and make improvements?
- 05How are people’s end of life wishes recorded, reviewed and followed?
This was an unannounced inspection of the overall service, including the premises and care provided, and all five CQC ratings were assessed. This explanation was written from the published report of 4 February 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Seaway Nursing Home
5 rated inspections over 4 years: the service has improved, from Requires improvement to Good.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- February 2020Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2019Requires improvementup from InadequateSafe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- November 2018Inadequatedown from Requires improvementSafe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
- March 2017Requires improvementstayed Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
- April 2016Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- August 2014
Report published without a new overall rating.
- August 2013
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 20 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
How to read CQC ratings and reports
What to check when you visit
46 live-in carers within about an hour of Brighton and Hove
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,280 a week. 37 can care for a couple. 10 years' experience on average.
“Lottie showed incredible patience and empathy, adapting her routine to fit in with Mum's moods. Most importantly, Lottie's cheerful manner helped Mum to get some enjoyment out of life.”
“He was infinitely patient with them and got on very well with us to the extent that we now regard him as a personal friend.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.