CQC report explained · a residential care home
What the CQC found at Seaview
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, May 2021
Inspected but not rated; inspectors found strong infection control arrangements during the COVID-19 pandemic.
This was a targeted inspection of infection prevention and control in response to the COVID-19 pandemic. The visit was announced.
Inspectors were assured that the home was managing visitors, social distancing, admissions, protective equipment, testing and possible outbreaks. They also found the infection control policy was up to date.
The home was very clean. Staff and residents took part in regular COVID-19 testing, and people were supported to keep in touch with their families and access the community safely.
The home was inspected but not rated. This means the report does not give an overall quality rating or full ratings for all five areas of care.
Clean and hygienic home
Inspectors found the premises very clean, with cleaning schedules that included frequently touched areas.
“The premises were very clean and hygienic. Cleaning schedules were in place including for touch points.” from the report
Regular testing
People living in the home and staff took part in regular COVID-19 testing, and people's temperatures were checked.
“The staff and residents were taking part in regular COVID-19 testing and people's temperatures were taken.” from the report
Family contact and community access
People were supported to keep in touch with family by telephone and electronic devices. They could also go out for drives and exercise in safe local places.
“People were supported to stay in touch with their families through telephone calls and electronic devices.” from the report
Inspectors raised no specific concerns in this report.
- 01How are visitors currently managed to prevent infections being brought into or spread around the home?
- 02How often are people living in the home and staff tested now?
- 03How do you make sure PPE is used correctly, and when was staff training last updated?
- 04How are people currently supported to keep in touch with their families?
- 05How are people currently supported to access the community safely?
This was a targeted inspection of infection prevention and control only; the report says the service was inspected but not rated, and it gives both 21 April and 27 April 2021 as inspection dates. This explanation was written from the published report of 12 May 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, January 2019
Rated Good in all five areas; inspectors found safe, kind and personalised care at the home.
The inspection was unannounced and took place on 11 December 2018. One inspector spoke with people, staff, the registered manager and relatives. They also observed care and checked care files and other records.
The home supported up to five people with learning disabilities. Inspectors found enough trained staff, safe medicines systems, suitable premises and plans to manage risks. People were treated with kindness and supported to make choices and remain independent.
Care plans were detailed and regularly reviewed. People and relatives were involved in care decisions, and people were supported with communication, health appointments, activities and community access. The overall rating was Good, as were all five individual question ratings.
Safe staffing
Inspectors found a consistent staff team with enough people to meet needs, including support for community trips.
“People received care from a consistent staff team who had the skills to deliver high quality care.” from the report
Personalised care
Care plans recorded people's needs, preferences and routines. Staff took time to understand how each person communicated.
“Care was planned in a very person-centred way and staff had spent time getting to know people and the best way to communicate with them to get their views.” from the report
Choice and independence
People were encouraged to make choices, follow their own routines and take part in activities they enjoyed.
“Staff always worked hard to promote people's independence through encouraging and supporting people to make informed choices.” from the report
Good communication support
The home used individual communication plans, pictures, communication boards and British Sign Language training to help people express their views.
“Each person had very individualised communication plans in place this included using pictures and communication boards.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you make sure there are enough trained staff to support people with community trips and changing needs?
- 02How are each person's communication plans kept up to date, and how are their views recorded?
- 03How are medicines audits and staff competency checks carried out now?
- 04How are people and their relatives involved in reviewing care plans and making decisions?
- 05What activities and community opportunities would be available for the person I am considering placing here?
This was an unannounced planned inspection covering all five CQC questions, including the premises and the care provided. This explanation was written from the published report of 11 January 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Seaview
2 rated inspections over 3 years: the service has held its Good rating throughout.
- May 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- January 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- May 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2013
Report published without a new overall rating.
- September 2012
Report published without a new overall rating.
- January 2012
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 26 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
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35 live-in carers within about an hour of Essex
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,260 a week. 25 can care for a couple. 10 years' experience on average.
“Not only was she professional, polite and efficient but she bought a lovely smile and laughter to my parents home.”
“She brought fun and stimulation into mums life.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.