CQC report explained · a residential care home
What the CQC found at Sackville Gardens
Rated Outstanding: inspectors found the home performing exceptionally well.
What inspectors found, February 2022
Inspected but not rated; inspectors found good infection control, visiting and COVID-19 safety arrangements.
Inspectors visited the home on 31 January 2022. This was an announced, targeted inspection focused on infection prevention and control, visiting arrangements and any staffing pressures linked to COVID-19.
They were assured that the home had safe arrangements for visitors, admissions, testing, social distancing, cleaning and personal protective equipment. Staff understood how to act if someone developed symptoms, tested positive or had been exposed to the virus.
The home was inspected but not rated. This means the visit did not provide an overall quality rating or ratings for all five CQC areas. The report does not state that any regulations were breached.
Safe visiting
The home checked visitors' testing and vaccination status and used protective equipment. Inspectors were assured that visits followed current guidance.
“Safe arrangements were in place for visitors. This included confirmation of a negative lateral flow test, evidence of vaccination status or exemption, and the use of personal protective equipment (PPE).” from the report
Support for wellbeing
The home supported people's mental health during restrictions. This included activities, contact with family and friends, and activities outside the home.
“Maintaining the mental health of people and staff was a priority with proactive support from the service to encourage people's well-being.” from the report
Cleaning and infection control
Cleaning schedules covered frequently touched areas, and records showed that the schedule was being followed. The infection control policy was up to date and checked through audits.
“There were clear cleaning schedules in place which included the frequency of cleaning high touch areas. Records showed compliance with the cleaning schedule.” from the report
Further development
minorInspectors signposted the provider to resources to develop its approach. The report does not say what specific improvement was needed.
“We have also signposted the provider to resources to develop their approach.” from the report
- 01How have your infection control and visiting arrangements changed since the 31 January 2022 inspection?
- 02What resources were you signposted to after the inspection, and what changes did you make as a result?
- 03How do you currently manage testing and admissions when someone comes to live at the home?
- 04How do you support residents to maintain contact with family and friends during infection control restrictions?
- 05How do you manage staffing pressures when staff are absent because of COVID-19?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it was not a full inspection and the service was not rated. This explanation was written from the published report of 16 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, July 2017
Rated Outstanding overall; inspectors found safe, highly effective and responsive care, with caring and well-led services rated Good.
The unannounced inspection took place on 25 November 2015. Inspectors spoke with all five people living at the home, managers, care staff and an intern. They also sought views from senior managers and three mental health professionals.
Inspectors found a strong focus on recovery, independence and involving people in decisions. Staff supported people with mental health, physical health, eating and drinking needs. Risk assessments, safeguarding arrangements, medicines systems and staffing were found to be safe.
The home received an Outstanding overall rating. Effective and responsive care were rated Outstanding. Safe, caring and well-led were rated Good. The previous inspection in December 2013 had found no concerns.
Personalised safety planning
People were involved in developing their own risk assessments and safeguarding plans. Staff used individual approaches to reduce harm while supporting people to take positive risks.
“Risk assessments provided clear guidance to staff and harm minimisation was utilised to also keep people safe.” from the report
Skilled mental health support
Staff received specialist training and worked with outside professionals to support recovery and prevent avoidable hospital admissions.
“Staff were exceptionally dedicated and highly skilled which ensured people received a high level of care that promoted both their physical and mental health needs.” from the report
Respectful relationships
Inspectors saw staff treat people with dignity and respect. People had privacy, their own bedroom keys and positive relationships with staff.
“Without exception, we observed that staff treated people with dignity and respect.” from the report
People have a real say
People helped shape activities, budgets, policies, procedures and the environment. Steering groups, focus groups and peer support gave people a voice in how the home was run.
“People were actively involved in deciding upon activities and involved in management of the activity budget.” from the report
Support to move forward
The home used recovery goals and flexible support to help people build independence, maintain wellbeing and move to lower-support accommodation or independent living.
“Supporting people to move forward, increase independence and improve independent living skills.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you support my relative if their mental health deteriorated or they were at risk of self-harm?
- 02How would you assess whether my relative is ready to manage or self-administer their own medicines?
- 03What specialist training do staff have for my relative's particular mental health and physical health needs?
- 04How would you support my relative with eating, drinking, diabetes or other physical health needs?
- 05How are residents involved in setting recovery goals, choosing activities and planning a move to greater independence?
This was an unannounced comprehensive inspection of all five CQC questions; the report says the previous inspection in December 2013 found no concerns. This explanation was written from the published report of 5 July 2017 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk. The report was longer than we could read in one go; the later sections may not be reflected.
Every inspection of Sackville Gardens
Each visit the CQC has published, newest first, back to the day the home was registered.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- July 2017OutstandingSafe: GoodEffective: OutstandingCaring: GoodResponsive: OutstandingWell-led: Good
- January 2014
Report published without a new overall rating.
- April 2013
Report published without a new overall rating.
- January 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 26 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
Weigh the report against the rest
Fees, photos and reviews from families
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46 live-in carers within about an hour of Brighton and Hove
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,280 a week. 37 can care for a couple. 10 years' experience on average.
“Lottie showed incredible patience and empathy, adapting her routine to fit in with Mum's moods. Most importantly, Lottie's cheerful manner helped Mum to get some enjoyment out of life.”
“He was infinitely patient with them and got on very well with us to the extent that we now regard him as a personal friend.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.