CQC report explained · a nursing home
What the CQC found at Rowanweald Residential and Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, April 2022
Rowanweald Residential and Nursing Home: Inspected but not rated; inspectors found strong infection control and visiting arrangements during the COVID-19 pandemic.
This was an announced, targeted inspection on 17 February 2022. Inspectors looked mainly at infection prevention and control, visiting arrangements, and whether COVID-19 staffing pressures were affecting care.
Inspectors were assured that the home was managing infection risks. Visitors were screened, tested and given protective equipment. Staff and contractors were also subject to testing and other safety checks.
The home had suitable supplies of protective equipment, hand sanitiser and clinical waste bins. People isolating after positive COVID-19 tests were supported to keep in touch with family by telephone and the internet.
The service was inspected but not rated. This does not give an overall judgement about the quality of care. The inspection did not assess the other four key areas.
Visitor screening
Visitors had to complete screening, have their temperature checked and show a negative lateral flow test before entering further than reception.
“All visitors to the home were required to complete a COVID-19 screening form and have their temperature checked at entry.” from the report
Protective equipment
Inspectors found suitable supplies and arrangements for using and disposing of protective equipment safely.
“Staff had a good understanding of infection prevention and control measures. The home had sufficient and appropriate stocks of personal protective equipment (PPE).” from the report
Contact during isolation
People who could not have visitors in their rooms while isolating were helped to stay in contact with family and friends online or by telephone.
“Where people were unable to receive visitors in their rooms due to the requirement to isolate, staff supported them to maintain contact with friends and family by telephone and the internet.” from the report
Inspectors raised no specific concerns in this report.
- 01What infection prevention and visiting arrangements are in place now?
- 02How are you managing any current staffing pressures, and what effect could these have on my relative's care?
- 03How do you support residents to keep in contact with family if they need to isolate?
- 04What arrangements are in place to keep residents safe while building refurbishment or other contractor work is taking place?
- 05How often are staff and contractors tested, and what checks are required before they enter the home?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; the service was inspected but not rated and the other key areas were not assessed. This explanation was written from the published report of 13 April 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, November 2020
Inspected but not rated; inspectors found strong infection-control arrangements during the coronavirus pandemic.
This was an announced inspection on 8 October 2020. It was part of a CQC review of infection prevention and control in care homes during the coronavirus pandemic.
Inspectors found that visitors were screened, given protective equipment and seen in a separate visiting room. They were assured that the home was using protective equipment safely, following social distancing and shielding rules, testing people and staff, and keeping its infection-control policy up to date.
The home also supported telephone, internet and face-to-face contact with relatives. People continued to take part in small-group activities. CQC inspected infection safety only, so this report does not give a full rating of the home's care.
Visitor infection controls
Visitors were screened for health risks, had their temperature checked and were given protective equipment before entering. Visits took place in a designated room.
“The service had been diligent in their efforts to protect their staff and people who used the service.” from the report
Maintaining family contact
The home used telephone and internet contact and arranged regular face-to-face visits with relatives.
“Contact was maintained via the telephone and internet.” from the report
Protective equipment arrangements
Staff had appropriate protective equipment and a designated area with guidance for putting it on and taking it off safely.
“The home had an area for staff to remove or put on PPEs.” from the report
Support during the pandemic
The home used local rapid-response and GP services to reduce hospital admissions and ambulance use where possible.
“As a result, there was minimal use of the ambulance service and hospital admissions had been reduced.” from the report
Inspectors raised no specific concerns in this report.
- 01How are visitors currently screened, and where do visits take place?
- 02How do you make sure staff use and dispose of protective equipment safely?
- 03How often are people using the service and staff tested for coronavirus or other infections?
- 04How do you maintain family contact and activities when infection risks increase?
- 05How do you decide whether someone needs an ambulance or hospital admission, and what support is available from local health services?
This was an announced thematic inspection of infection prevention and control under the Safe question; it did not provide ratings for the other four questions. This explanation was written from the published report of 7 November 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Rowanweald Residential and Nursing Home
4 rated inspections over 4 years: the service has improved, from Requires improvement to Good.
- April 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
Read what inspectors found at Rowanweald Residential and Nursing Home →
- November 2020Inspected but not ratedSafe: Inspected but not rated
Read what inspectors found at Rowanweald Residential and Nursing Home →
- February 2019Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2018Requires improvementdown from GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- December 2015Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- April 2015Requires improvementSafe: Requires improvementEffective: GoodCaring: Requires improvementResponsive: Requires improvementWell-led: Good
- August 2013
Report published without a new overall rating.
- November 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 16 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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