CQC report explained · a residential care home
What the CQC found at Roselawn House
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that the home was preventing infections, using PPE safely, arranging testing and following visiting guidance. The provider also said it had measures to manage COVID-19-related staffing pressures.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Is the home run well? The manager, the culture, how problems get found and fixed.
What inspectors found, April 2022
Roselawn House was inspected but not rated; inspectors found good infection control and visiting arrangements.
This was an announced, targeted inspection on 25 February 2022. It looked at infection prevention and control, visiting arrangements and whether COVID-19 staffing pressures affected the home.
Inspectors found the home clean, tidy and hygienic. They were assured that the home used personal protective equipment safely, carried out testing, followed visiting guidance and kept its infection control policy up to date.
The home was inspected but not rated. This report does not give an overall quality rating or a rated result for the other four questions.
Clean home
The home was clean and hygienic, with regular cleaning and infection control procedures.
“The home was clean, tidy and hygienic and cleaning and IPC procedures were carried out regularly and in line with best practice.” from the report
Infection control
Staff had infection control training, including how to use PPE and wash their hands safely. Inspectors were assured that PPE and testing arrangements were effective.
“We were assured that the provider was using PPE effectively and safely.” from the report
Family contact
Visiting arrangements followed government guidance. People could also keep in touch with family and friends by video and telephone.
“People were also able to keep in touch with family and friends using video and telephone calls.” from the report
Communication with families
The provider kept people and their families informed about COVID-19, government guidance and the home's arrangements.
“The provider kept people and their families informed about COVID-19, government guidance and the arrangements for the home.” from the report
Inspectors raised no specific concerns in this report.
- 01What measures are currently in place to manage staffing pressures, and have staffing pressures affected people living in the home?
- 02How often are the home's infection prevention and control procedures reviewed and updated?
- 03What are the current visiting arrangements for families?
- 04How are people supported to keep in touch with family and friends if they cannot visit in person?
- 05How are testing and infection control arrangements managed when professionals visit the home?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; the service was inspected but not rated. This explanation was written from the published report of 22 April 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, October 2020
Inspected but not rated; inspectors found appropriate infection control and good support for visits during the Covid-19 pandemic.
This was an announced, targeted inspection on 28 August 2020. It looked at infection prevention and control measures during the coronavirus pandemic.
Inspectors found appropriate arrangements for visitors, including temperature checks, symptom screening, face coverings and hand washing. They were assured that the home was using protective equipment safely, following social distancing rules and accessing Covid-19 testing.
Staff had training about infection control, protective equipment and supporting people with learning disabilities during the pandemic. The home also supported people to keep in touch with relatives through planned garden visits.
The home was inspected but not rated. This means the visit did not give an overall quality rating or full ratings for the five areas of care.
Visitor safety
Visitors had temperature checks, symptom screening and Covid-19 risk assessments before entering. They also had to wear face coverings and wash their hands.
“They were required to have their temperatures taken, complete a Covid 19 risk assessment which included screening for symptoms of Covid 19 before being allowed to enter the home.” from the report
Keeping families connected
People were supported to meet relatives and friends in sheltered garden areas, with distancing and cleaning between visits.
“The provider made very good provision for people using the service to maintain links with family members, relatives and friends.” from the report
Staff training and support
Staff received training about infection control, protective equipment and supporting people with learning disabilities during the pandemic. Support was also available for their mental wellbeing.
“The provider ensured that all their staff received appropriate training and support to understand and to manage Covid 19.” from the report
Testing arrangements
The home was following government guidance on Covid-19 testing for people living there and staff.
“The provider had appropriate arrangements to test people and staff for Covid 19 and was following government guidance on testing.” from the report
Inspectors raised no specific concerns in this report.
- 01What are the current arrangements for relatives to visit, and how are visiting areas cleaned between visits?
- 02How often are people living at the home and staff tested for Covid-19 now?
- 03How do you make sure new and existing staff follow infection control and protective equipment guidance?
- 04What support is available if a person living at the home finds pandemic restrictions difficult to understand?
- 05How are infection outbreaks prevented or managed if one is suspected?
This was a targeted inspection of infection prevention and control measures during the coronavirus pandemic; it did not provide a full rating of the home. This explanation was written from the published report of 1 October 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Roselawn House
2 rated inspections over 3 years: the service has held its Good rating throughout.
- April 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- October 2020Inspected but not ratedSafe: Inspected but not rated
- January 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2014
Report published without a new overall rating.
- November 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 14 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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Most charge £980 to £1,230 a week. 77 can care for a couple. 11 years' experience on average.
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