CQC report explained · a nursing home
What the CQC found at Rosedale Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, November 2020
Inspected but not rated; inspectors found good infection prevention and control arrangements at Rosedale Nursing Home.
This was an announced, targeted inspection on 12 November 2020. Inspectors checked infection prevention and control measures because the home was being prepared as a designated care setting for people discharged from hospital with Covid-19.
Inspectors found that people could be admitted safely. The designated unit had its own entrance and exit, staff and residents did not move between units, and people isolating had dedicated staff.
The home was clean, staff had infection control training, and national guidance was followed for protective equipment and handwashing. Non-essential visits were suspended, with video calls planned to help families keep in contact.
The home was inspected but not rated. This means the inspection checked infection control only and did not provide a full rating of the quality of care.
Safe admissions
The designated unit was separate, with its own entrance and exit. Staff and residents did not move between units, reducing the risk of infection spreading.
“The unit was a separate building with its own entrance and exit which allowed direct access for staff and ambulance admissions.” from the report
Dedicated staff
People who needed to isolate had staff dedicated to meeting all their support needs.
“People who would be isolating at the unit had their own dedicated staff to meet all of their support needs.” from the report
Protective equipment and training
Inspectors found that national guidance was followed for protective equipment. Staff had infection control and prevention training.
“There was clear signage on the correct use of PPE and handwashing techniques and staff had received appropriate infection control and prevention training.” from the report
Clean environment
The home was very clean and had extra cleaning planned for frequently touched surfaces.
“The environment was very clean. Additional cleaning was scheduled to take place of frequently touched surfaces such as light switches and door handles.” from the report
Infection control planning
Inspectors found detailed assessments covering the risks from Covid-19 and were assured that the infection control policy was up to date.
“There were detailed risk assessments to manage and minimise the risks Covid-19 presented to people who used the service, staff and visitors.” from the report
Inspectors raised no specific concerns in this report.
- 01How have your infection prevention and control arrangements changed since the inspection on 12 November 2020?
- 02How do you now manage visits from family members, and what alternatives are available if visits are restricted?
- 03Are staff still kept separate between units, and how do you manage movement during staff shortages?
- 04How are new admissions tested and supported if they need to isolate?
- 05What ratings or inspection findings cover care, medicines, staffing, activities and leadership, which were not assessed in this inspection?
This was a targeted inspection of infection prevention and control measures only; the home was inspected but not rated and the other care areas were not assessed. This explanation was written from the published report of 28 November 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, January 2018
Rated Good; inspectors found safe, kind and personalised care, with some mixed views about staffing levels.
This was an unannounced comprehensive inspection on 14 November 2017. Inspectors spoke with people, relatives, staff and health professionals. They reviewed care plans, staff records, medicines, complaints and quality checks.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found people were protected from abuse, medicines were managed safely, and there were enough staff on the inspection day.
Inspectors saw kind and respectful interactions. Care plans reflected people's needs and preferences. People were supported with food, activities, health care and decisions about their care.
The home was also rated Good at its previous inspection. This inspection found that it remained Good. A Good rating means the inspection found the service met the relevant standards at the time of the visit.
Kind and respectful care
Staff knew people well and treated them with kindness, dignity and respect. Inspectors saw staff giving people time, reassurance and choice.
“People were supported in a kind and compassionate way by staff who knew them well and were familiar with their needs.” from the report
Personalised support
Care plans included people's physical, mental, emotional and social needs. Activities were adapted to people's interests and were also offered in bedrooms.
“Activities were personalised and were also offered to people in their rooms to prevent social isolation.” from the report
Safe medicines and risk management
Medicines were stored, recorded and given safely by trained staff. Risks such as moving and handling were assessed and managed.
“Arrangements were in place for the safe management, storage, recording and administration of medicines.” from the report
Good staff learning
Staff received induction, refresher training, supervision and appraisals. They also worked with specialist professionals to improve support for people with specific needs.
“Staff are very keen to learn and we get a good reception when we come to talk with them.” from the report
Listening and improvement
The manager used audits, meetings, complaints and people's feedback to identify improvements. The home acted on professional advice about nutrition and hydration.
“The manager completed monthly audits to identify trends and took action when needed.” from the report
Mixed views about staffing
minorAlthough inspectors found enough staff on the day and people said there were enough, relatives did not all agree. Ask how staffing levels are managed during busy periods or when needs change.
“There is never enough staff, but they do remarkably well.” from the report
- 01How many nurses and care staff are usually on duty on each shift, and how do you cover sickness or busy periods?
- 02How would you meet my relative's particular nursing, dementia, mobility and communication needs?
- 03How are relatives involved in care plan reviews and decisions about day-to-day care?
- 04What personalised activities would be available for my relative, including if they preferred to stay in their room?
- 05How do you monitor nutrition, hydration and medicines, and what action do you take if a person's needs change?
This was an unannounced comprehensive inspection covering all five key questions, with the overall rating and each individual rating assessed at this visit. This explanation was written from the published report of 11 January 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Rosedale Nursing Home
2 rated inspections over 2 years: the service has held its Good rating throughout.
- November 2020Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- January 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2014
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- January 2013
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- December 2011
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 10 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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28 live-in carers within about an hour of North Yorkshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,010 to £1,290 a week. 27 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
“She was always 'just present enough': attentive, available, kind and engaging, but without ever over-stepping any boundary”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.