CQC report explained · a residential care home
What the CQC found at 6 Compton Road
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- People's risks were clearly recorded, including risks linked to mental health, diabetes, mobility and behaviour. Inspectors found that medicines were given safely and on time, staff understood safeguarding, and infection control measures were in place.
- Effective?
- Good
- Staff received induction, supervision, appraisals and regular training. People were supported with legal safeguards, food, healthcare appointments and guidance from health professionals.
- Caring?
- Good
- Inspectors observed warm and friendly interactions. Staff knew people well, treated them with dignity and respect, and involved them in planning their care.
- Responsive?
- Good
- Care plans described people's preferences, needs and wishes. People were supported with personal interests, activities, voluntary work, community access and contact with family and friends.
- Well-led?
- Good
- The registered manager was visible and approachable. Audits, meetings and surveys were used to monitor the home and identify improvements.
What inspectors found, March 2019
Roland Residential Care Homes - 6 Compton Road was rated Good; inspectors found safe, kind and personalised care with effective management.
The inspection took place unannounced on 1 November 2018, with a follow-up phone call to relatives on 9 November. The inspector spoke with people living at the home, staff and relatives. They reviewed care records, risk assessments, medicine records, staff files and management paperwork.
The home supported six people and could accommodate up to seven. Inspectors found that risks were assessed, medicines were given safely and staff understood safeguarding. They also found that people were treated with dignity, involved in their care and supported with food, healthcare, activities and community visits.
All five areas were rated Good: safe, effective, caring, responsive and well-led. The home was rated Good at the previous inspection, and this inspection found that the evidence continued to support that rating.
Safe medicines support
Inspectors found that medicines were administered safely and on time. Records had no gaps for the month reviewed, and staff had guidance for medicines given when needed.
“People received their medicines safely and on time.” from the report
Kind and respectful staff
Staff knew people well and responded calmly when someone became distressed. Inspectors saw staff protecting privacy and treating people with dignity.
“We observed warm and friendly interactions throughout the inspection.” from the report
Personalised care
Care plans recorded what mattered to each person and how staff should provide support. Staff also helped people take part in activities and interests they enjoyed.
“Care plans were person centred and contained detailed information that enabled staff to understand the person and how to work effectively with them.” from the report
Good oversight
The registered manager used regular audits covering areas such as medicines, fire safety, health and safety, training and maintenance. The report says identified issues were documented and addressed.
“There were regular audits completed that were used to quality assure various aspects of the home.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you update my relative's mental health risk assessment if their symptoms, triggers or needs change?
- 02How do you check that medicines given when needed are offered at the right time and recorded correctly?
- 03Which activities, appointments or community visits would be available to my relative based on their interests and abilities?
- 04How would you keep me informed about changes in my relative's health or care?
- 05What changes have been made as a result of residents' meetings, surveys or complaints?
This was an unannounced inspection that looked at the home, the care provided and its management, with all five CQC questions rated Good; the previous overall rating was also Good. This explanation was written from the published report of 15 March 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of 6 Compton Road
2 rated inspections over 3 years: the service has held its Good rating throughout.
- March 2019Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- May 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- May 2013
Report published without a new overall rating.
- November 2011
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 24 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Enfield
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 79 can care for a couple. 11 years' experience on average.
“Over the time he spent with them he got to know our parents very well and became like part of the family, even joining in family celebrations.”
“Charity would take Nan on holidays day trips and shopping adventures”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.