CQC report explained · a residential care home
What the CQC found at Rix House
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention and control, including PPE, testing, cleaning, social distancing, admissions and managing outbreaks. The provider also said it had measures to reduce the risks from COVID-19-related staffing pressures.
- Effective?
- Good
- This question was not assessed in this targeted inspection.
- Caring?
- Good
- This question was not assessed in this targeted inspection.
- Responsive?
- Good
- This question was not assessed in this targeted inspection.
- Well-led?
- Good
- This question was not assessed in this targeted inspection.
What inspectors found, February 2022
Rix House was inspected but not rated; inspectors found good COVID-19 infection control and visiting arrangements.
This was an announced, targeted inspection on 13 January 2022. The CQC looked at infection prevention and control, visiting arrangements, and whether COVID-19 staffing pressures affected care.
The home was supporting 10 people and was registered for up to 20. Inspectors found that COVID-19 risks had been identified and managed. Staff had extra training in using protective equipment and were seen using it correctly.
Visits from relatives, friends and professionals were supported in line with changing guidance. The home used a visitor pod and window visits, and checked testing and vaccination arrangements.
The service was inspected but not rated. This means the visit did not provide a full quality rating for the home.
COVID-19 risks managed
The registered manager had identified and reduced risks linked to COVID-19 for people living in the home, staff and visitors.
“The registered manager had identified, assessed and mitigated COVID-19 risks to people, staff and visitors.” from the report
Visits supported
The home made arrangements for relatives, friends and professional visitors, including a visitor pod and window visits.
“Visits with relatives and friends were accommodated and adaptations made in response to the changing government guidelines.” from the report
Infection controls
Inspectors were assured that the home had arrangements covering testing, hygiene, social distancing, safe admissions and outbreak management.
“We were assured that the provider's infection prevention and control policy was up to date.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you managing any COVID-19-related staffing pressures now, and what impact do they have on people's care?
- 02How can relatives and friends visit now, and what arrangements are available if normal visits cannot take place?
- 03What infection prevention and control training do staff receive, and how do you check that PPE is used correctly?
- 04How are people, staff and visitors tested when required, and what happens if there is an infection outbreak?
- 05How do you check vaccination or exemption requirements for visiting professionals?
This was an announced targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; it did not assess the other four key questions or provide a full service rating. This explanation was written from the published report of 17 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, October 2020
Inspected but not rated; inspectors found good infection-control practice during the coronavirus thematic review.
This was an announced, targeted inspection on 25 August 2020. Inspectors looked only at infection prevention and control measures during the coronavirus pandemic.
The home was closed to visitors because of a local lockdown. Before this, visits had been changed to reduce infection risk, including meetings in the community or enclosed garden. People kept in touch with relatives through video calls.
Inspectors were assured that staff used personal protective equipment safely, followed hygiene and social distancing measures, accessed testing, and had an up-to-date infection-control policy. No ratings were given as this was a thematic review.
Infection-control training
Staff had training in keeping people safe and using protective equipment correctly. Inspectors also saw that staff understood their infection-control responsibilities.
“Staff were trained in how to keep people safe and use personal protective equipment (PPE) correctly.” from the report
Managing visitors
The home had stopped visitors during a local lockdown. Before this, it had changed visiting arrangements to reduce infection risk.
“The home was in a local lockdown and was closed to visitors.” from the report
Keeping families in touch
Staff helped people maintain contact with relatives through video calls on mobile devices.
“Staff at the home have ensured people using the service maintain contact with relatives.” from the report
Testing access
Inspectors were assured that people living at the home and staff could access testing.
“We were assured that the provider was accessing testing for people using the service and staff.” from the report
Inspectors raised no specific concerns in this report.
- 01What are the current arrangements for visits, and how do you manage them if there is a local infection risk?
- 02How are residents supported to keep in touch with relatives if face-to-face visits are restricted?
- 03How often are staff trained or checked on the safe use of PPE?
- 04How are residents and staff currently offered infection testing?
- 05Why are respite stays not taking place, and when will this be reviewed?
This was a targeted thematic inspection of infection prevention and control during the coronavirus pandemic; no ratings were awarded for the wider service. This explanation was written from the published report of 3 October 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Rix House
4 rated inspections over 3 years: the service has held its Good rating throughout.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- October 2020Inspected but not ratedSafe: Inspected but not rated
- June 2019Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2018Requires improvementdown from GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- June 2016Goodstayed GoodSafe: Requires improvement
- March 2016GoodSafe: Requires improvementEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: Good
- June 2014
Report published without a new overall rating.
- February 2014
Report published without a new overall rating.
- April 2013
Report published without a new overall rating.
- March 2012
Registered with the Care Quality Commission on 1 March 2012.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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99 live-in carers within about an hour of Bradford
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,250 a week. 87 can care for a couple. 12 years' experience on average.
“Carla has been a god send with the implementation of bringing mum back home from respite care.”
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Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.