CQC report explained · a nursing home
What the CQC found at Rivington View Nursing Home
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured that the home was preventing infections, using protective equipment safely, arranging testing and managing possible outbreaks.
- Effective?
- Good
- This question was not assessed in this targeted inspection.
- Caring?
- Good
- This question was not assessed in this targeted inspection.
- Responsive?
- Good
- This question was not assessed in this targeted inspection.
- Well-led?
- Good
- This question was not assessed in this targeted inspection.
What inspectors found, February 2021
Rivington View Nursing Home: targeted infection-control inspection found good Covid-19 controls, but the service was not rated.
Inspectors visited on 09 February 2021. The visit was announced and focused on infection prevention and control during the Covid-19 pandemic.
They found good practice in how visitors were checked and how the home managed handwashing, protective equipment, testing, social distancing and infection risks.
The inspectors said they were assured that the home had safe infection-control arrangements. This was a targeted inspection, so the service was inspected but not rated and the report does not give an overall quality rating.
Visitor safety
The home had strict processes for relatives and professional visitors, including temperature checks, a Covid-19 questionnaire and lateral flow testing.
“The service followed strict visiting processes for relatives and professionals that protected people and staff from the potential spread of Covid-19 within the home.” from the report
Protective equipment and handwashing
There were new handwashing facilities, protective equipment and secure storage at the entrance.
“New hand washing facilities had been installed in a secure area within the entrance porch.” from the report
Staff infection-control training
Staff had completed an NHS infection-control workbook to support their knowledge and skills.
“Staff had recently completed the 'NHS Infection Prevention Control – Preventing Infection Workbook', which ensured they had the knowledge and skills to manage infections safely.” from the report
Inspectors raised no specific concerns in this report.
- 01What visiting checks and testing are currently required for relatives and professional visitors?
- 02How are staff currently trained and checked on infection prevention and control?
- 03How does the home currently provide and store personal protective equipment?
- 04How does the home identify and manage a possible infection outbreak?
- 05What are the home's current ratings for care areas that were not covered by this targeted inspection?
This was an announced targeted inspection of infection prevention and control practices only; the service was inspected but not rated and the other care questions were not assessed. This explanation was written from the published report of 25 February 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, September 2019
Rivington View Nursing Home is rated Good; inspectors found safe, kind and personalised care, with leadership improved since the previous inspection.
This was an unannounced inspection on 7 and 8 August 2019. The inspector spoke with people living in the home, relatives, staff and managers. They reviewed care records, medicines records, staff files, audits and other documents.
The home was rated Good overall and Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough trained staff, safe medicines practice, thorough care planning and good support with health needs.
People were treated kindly and respectfully. Staff knew people well, supported their choices and helped them stay involved in activities and relationships. The home was clean, homely and well maintained.
The previous overall rating was also Good. The Well-led rating had previously been Requires Improvement but improved to Good after a new registered manager was recruited and systems for monitoring quality were strengthened.
Staffing and safety
Inspectors found enough staff on duty and saw that recruitment checks helped protect people from unsuitable workers.
“There were enough staff on duty to meet people's needs.” from the report
Personalised care
Care planning included people's needs, preferences, backgrounds and choices. Relatives were involved where appropriate.
“Care plans were person centred and provided detailed information to staff on how to support each person, dependent on their individually assessed needs.” from the report
Kind and respectful support
Staff formed positive relationships with people and supported their privacy, dignity, independence and choices.
“We observed numerous instances of staff interaction with people and their relatives, and at all times staff were courteous.” from the report
Activities and relationships
People were supported to maintain relationships and take part in activities linked to their interests. The home had activity areas and a weekly schedule.
“Relatives told us they were encouraged by staff to maintain relationships, and it was clear that relatives were more than welcome to visit the home anytime.” from the report
Improved leadership
The home had a new registered manager since the previous inspection. Inspectors found stronger oversight, regular audits and a more open culture.
“At this inspection this key question has now improved to good.” from the report
Inspectors raised no specific concerns in this report.
- 01How will you assess and review my relative's nursing, mobility, communication and personal care needs?
- 02How will you involve our family in care planning and tell us about changes in my relative's health or care?
- 03What activities would be suitable for my relative's interests, and how would you support them to keep in touch with family and friends?
- 04How do you check that medicines are given safely and at the right times?
- 05How would you discuss and record my relative's wishes for end-of-life care?
This was an unannounced inspection covering all five key questions, and the home was rated Good in each one. This explanation was written from the published report of 26 September 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Rivington View Nursing Home
3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.
- February 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- September 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2017Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- November 2015Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Good
- September 2014
Report published without a new overall rating.
- August 2013
Report published without a new overall rating.
- October 2012
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 24 January 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Bolton
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 92 can care for a couple. 10 years' experience on average.
“Primrose is a very kind and compassionate healthcare professional”
“He developed a close affinity with Terence, spending time talking with him before he retired to bed and looking after his needs during the night.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.