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CQC report explained · a nursing home

What the CQC found at Riverbank

Goodpublished 8 November 2019, 6 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Riverbank.

The story over the years

Every inspection of Riverbank

3 rated inspections over 3 years: the service has improved, from Requires improvement to Good.

  1. November 2019Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. March 2017Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. July 2016Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  4. July 2026

    Registered with the Care Quality Commission on 13 July 2026.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

Guide

How to read CQC ratings and reports

Guide

What to check when you visit

Care at home

13 live-in carers within about an hour of Kingston upon Hull, City of

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,020 to £1,350 a week. 12 can care for a couple. 8 years' experience on average.

Lorraine L.
1 review
From £1,120 a week, 5 years caring
Based about 6 minutes from Kingston upon Hull, City of. Can care for a couple
Getrude M.
1 review
From £1,015 a week, 2 years caring
Based about 19 minutes from Kingston upon Hull, City of. Can care for a couple
Emma H.
1 review
From £1,925 a week, 8 years caring
Based about 58 minutes from Kingston upon Hull, City of. Can care for a couple
Brianda M.
From £1,068 a week, 7 years caring
Based about 1 minutes from Kingston upon Hull, City of. Can care for a couple
“What truly stands out is how mindful and attentive she is to all of my medical needs, always going above and beyond to ensure I’m comfortable and well cared for.”
Lucy K., about Emma H.
See live-in carers near Kingston upon Hull, City ofProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.