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What the CQC found at Rievaulx House Care Centre

Not yet rated

Not yet rated: the CQC has not published a rated inspection for this home, which is usual for a new registration.

The latest report, explained

What inspectors found, February 2022

Rievaulx House Care Centre was inspected but not rated; infection control was found to be safe overall, but cleaning records were incomplete.

This was an announced, targeted inspection on 15 February 2022. It followed a COVID-19 outbreak and focused on infection prevention and control, with some questions about staffing pressures.

Inspectors found that staff used protective equipment correctly. The home assessed visitor risks, supported visits, carried out testing and audits, and had an up-to-date infection control policy. Staff had training, vaccinations and access to protective equipment.

The home was clean, but some night cleaning records were incomplete. This was raised with the leadership team, who said they would speak to staff and audit the records immediately. The service was inspected but not rated, so this report does not give a full quality rating.

What inspectors praised
  • Protective equipment

    Inspectors saw staff wearing masks correctly and were assured that protective equipment was being used safely.

    “We were assured the provider was using PPE effectively and safely. We observed staff wearing masks correctly during our inspection.” from the report
  • Infection control systems

    The home had regular infection control audits and an up-to-date policy. Staff had training, testing and vaccinations.

    “Regular Infection prevention control (IPC) audits were undertaken. The home's infection prevention and control policy was up to date and in line with current guidance.” from the report
  • Visits and outbreak management

    Inspectors were assured that visitors were managed safely and that the home followed guidance on testing, social distancing, admissions and outbreaks.

    “We were assured the provider was taking steps to effectively prevent and manage infection outbreaks.” from the report
What inspectors were concerned about
  • Incomplete cleaning records

    needs fixing

    Although the home was clean, some night cleaning records were incomplete. Leaders said they would speak to staff and audit the records immediately.

    “The location was clean, however we found incomplete night cleaning records.” from the report
Questions to ask them, based on this report
  1. 01What action was taken after inspectors found incomplete night cleaning records?
  2. 02What did the immediate audit of cleaning records show?
  3. 03How do you now check that night cleaning is completed and recorded every time?
  4. 04How are visitors, staff testing and outbreak procedures managed under the current guidance?

This was a targeted inspection after a COVID-19 outbreak, focused on infection prevention and control and staffing pressures; the service was inspected but not rated and the other questions were not assessed. This explanation was written from the published report of 24 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Rievaulx House Care Centre

Each visit the CQC has published, newest first, back to the day the home was registered.

  1. February 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not ratedEffective: No published ratingCaring: No published ratingResponsive: No published ratingWell-led: No published rating

    Read what inspectors found at Rievaulx House Care Centre →

  2. December 2021

    Registered with the Care Quality Commission on 16 December 2021.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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