CQC report explained · a nursing home
What the CQC found at Ridley Manor
Rated Good: inspectors found the home performing well and meeting their expectations.
- Safe?
- Good
- Inspectors were assured about infection prevention, PPE, testing, admissions, cleaning, outbreak management and visiting arrangements. The provider also said it had measures to manage COVID-19-related staffing pressures.
- Effective?
- Good
- This area was not assessed in this targeted inspection.
- Caring?
- Good
- This area was not assessed in this targeted inspection.
- Responsive?
- Outstanding
- This area was not assessed in this targeted inspection.
- Well-led?
- Requires improvement
- This area was not assessed in this targeted inspection.
What inspectors found, March 2022
Inspected but not rated; inspectors found good infection control and visiting arrangements during this targeted inspection.
The inspection was announced and focused on infection prevention, visiting arrangements and any staffing pressures linked to COVID-19. Inspectors gave the home 24 hours' notice.
Inspectors were assured that the home used PPE safely, supported testing, managed isolation and protected people from infection. They also found the home clean and hygienic, with regular cleaning of frequently touched areas.
Visiting arrangements included a visitor pod, PPE guidance and sanitisation. The home was facilitating visits in line with current guidance, and inspectors found that vaccination requirements for care home workers and visiting professionals were being met.
This was a targeted inspection, so the home was inspected but not rated overall. Safe was also recorded as inspected but not rated. The other care areas were not assessed in this report.
Infection control
The home had systems for isolation, zoning and cohorting people who tested positive. Staff were trained in hand hygiene and using PPE.
“Systems were in place to protect people from the spread of infection by using isolation, zones and cohorts.” from the report
Clean environment
Inspectors found the home clean and hygienic. Regular cleaning and audits were used to reduce cross-contamination risks.
“The home was clean and hygienic, with regular cleaning taking place of high touch spots such as light switches and door handles.” from the report
Visiting arrangements
The home supported visits with PPE, sanitisation and a visitor pod designed to reduce cross-contamination.
“A pod for visitors ensured people were kept safe and reduced the risk of cross contamination.” from the report
Infection control oversight
A designated COVID coordinator worked with clinical staff to check that the home followed relevant guidance.
“The service had a designated Covid coordinator.” from the report
Inspectors raised no specific concerns in this report.
- 01What are the current arrangements for visiting, including PPE, sanitisation and any restrictions?
- 02How do you currently manage people who test positive for an infection, including isolation and staffing?
- 03How many staff are usually on duty, and how do you manage COVID-19-related or other staffing pressures?
- 04When was the home last assessed for the areas not covered by this targeted inspection, such as caring, responsive care and leadership?
- 05How are staff trained and checked in hand hygiene and the safe use of PPE?
This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; the service was inspected but not rated overall and the other care areas were not assessed. This explanation was written from the published report of 16 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, January 2021
Gracewell of High Wycombe was inspected but not rated; inspectors were assured about infection prevention and control.
This was a targeted inspection on 22 December 2020 during the coronavirus outbreak. Inspectors looked only at infection prevention and control measures. The visit was announced.
Inspectors found that visitors were tested and given protective equipment. Staff were tested regularly, and people were tested before admission and isolated in their rooms. The home had supplies of protective equipment, clear disposal arrangements and hand sanitiser.
Inspectors found the home clean and hygienic. They were assured that the home had arrangements for managing outbreaks, keeping people safe during admissions and reducing staff movement around the building.
The service was inspected but not rated. This means the report does not give a new overall rating or ratings for the other areas of care.
Visitor safety
Visitors had to take a lateral flow test before entering and were given protective equipment. Families could still visit people receiving end of life care using these arrangements.
“Lateral flow tests were carried out before visitors could access the building.” from the report
Staff testing
Staff were tested before shifts and weekly. Workers who tested positive followed isolation procedures, and agency workers were block-booked to this home to reduce transmission between services.
“Staff were tested before they came on duty, using lateral flow tests.” from the report
Protective equipment and hygiene
The home had protective equipment available throughout the building, marked areas for putting it on and removing it, clinical waste bins and hand sanitiser.
“The service had good supplies of PPE. This was readily available at the entrance and around the building.” from the report
Clean environment
Inspectors found the premises clean and hygienic, with housekeeping staff maintaining them and external fumigation carried out before the visit.
“The premises were kept in a clean and hygienic condition throughout by a team of housekeeping staff.” from the report
Inspectors raised no specific concerns in this report.
- 01What is the home's current overall CQC rating, given that this inspection was not rated?
- 02What are the current arrangements for testing visitors, staff and people moving into the home?
- 03How does the home currently manage visits for people receiving end of life care?
- 04How are people isolated when they move into the home or test positive for an infection?
- 05How does the home reduce staff movement between different floors or areas?
This was a targeted inspection of infection prevention and control during a coronavirus outbreak; it did not assess or rate Effective, Caring, Responsive or Well-led. This explanation was written from the published report of 15 January 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Ridley Manor
Each visit the CQC has published, newest first, back to the day the home was registered.
- March 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- January 2021Inspected but not ratedSafe: Inspected but not rated
- August 2018GoodSafe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Requires improvement
- November 2017
Registered with the Care Quality Commission on 21 November 2017.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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89 live-in carers within about an hour of Buckinghamshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £1,020 to £1,300 a week. 79 can care for a couple. 13 years' experience on average.
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Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.