CQC report explained · a nursing home
What the CQC found at Radcliffe House
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, February 2019
Radcliffe House was rated Good; inspectors found safe, caring support that helped young people build independence.
This was the first rated inspection since the home was registered in February 2018. An announced inspection took place on 22 January 2019. One inspector reviewed records, observed support and spoke with one person, staff and health professionals.
The home supported two young people with complex autistic and mental health needs. Inspectors found enough staff, safe medicines systems, suitable training and detailed care plans. The home was clean, well maintained and supported people to make choices, learn life skills and take part in education and community activities.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. The report describes a service that was meeting the relevant requirements at the time of the inspection.
Safe medicines management
Staff were trained and checked as competent to administer medicines. Inspectors found the records they checked were accurate.
“We checked the MAR charts for two people and found they were completed accurately.” from the report
Building independence
People were supported to cook, clean, manage money and health needs, use public transport and work towards education or other goals.
“We saw that people were encouraged to work towards living an independent life.” from the report
Personalised care
Care plans included people's wishes, needs, interests and goals. They were reviewed regularly and gave staff information about daily support.
“The plans were person centred and included input from people who used the service.” from the report
Caring relationships
Inspectors observed positive interactions between staff and people. People were supported with privacy, family contact and activities of their choice.
“We saw staff had a caring attitude and had a good relationship with people who used the service.” from the report
Quality monitoring
The manager and staff used audits covering areas such as incidents, medicines, care plans, infection control and activities.
“The registered manager used the audits to maintain and improve standards at the service.” from the report
Inspectors raised no specific concerns in this report.
- 01How would you support my relative's particular autistic and mental health needs?
- 02How will you review my relative's care plan, risks and progress towards independence?
- 03How are medicines checked, and how often is staff competence reassessed?
- 04What education, work experience and community activities could my relative take part in?
- 05How would you involve our family and support contact, including visits or overnight stays?
This was an announced inspection covering all five key questions; the inspector observed communal areas, spoke with one person and reviewed records for two people. This explanation was written from the published report of 15 February 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Radcliffe House
Each visit the CQC has published, newest first, back to the day the home was registered.
- February 2019Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2018
Registered with the Care Quality Commission on 5 February 2018.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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At least 100 live-in carers within about an hour of Bury
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 94 can care for a couple. 11 years' experience on average.
“Primrose is a very kind and compassionate healthcare professional”
“She understands the needs of an elderly person in the early stages of dementia and has treated my mother with great kindness and skill.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.