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CQC report explained · a nursing home

What the CQC found at Quarryfields

Goodpublished 16 July 2019, 7 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Inspectors were assured about infection control, visiting arrangements, testing, personal protective equipment and safe admissions. Some areas needed refurbishment to make effective cleaning possible.
Effective?
Good
This question was not assessed in this targeted inspection.
Caring?
Good
This question was not assessed in this targeted inspection.
Responsive?
Good
This question was not assessed in this targeted inspection.
Well-led?
Good
This question was not assessed in this targeted inspection.
The latest report, explained

What inspectors found, February 2022

Inspected but not rated; inspectors found good infection control and visiting arrangements, with some areas needing refurbishment.

This was an announced, targeted inspection on 25 January 2022. Inspectors looked mainly at infection prevention and control, visiting arrangements and the effect of COVID-19 staffing pressures.

Inspectors were assured that the home was managing visitors, testing, admissions, social distancing and personal protective equipment safely. Staff had suitable training, and enough protective equipment was available.

The premises were clean, but some areas needed refurbishment so they could be cleaned properly. The home had identified this and planned the work. The service was inspected but not rated, so this report does not give an overall quality rating.

What inspectors praised
  • Infection control

    Staff had training on infection safety and using protective equipment. Inspectors saw staff wearing it correctly, and there was enough equipment available.

    “Staff had received training about how to keep people safe from the risk of infection and how to use personal protective equipment (PPE) correctly.” from the report
  • Visiting and relationships

    The home supported people to maintain relationships with relatives and friends, including visits in the home and local community, with safety measures in place.

    “The home had a suitable system in place to support people to maintain important relationships with their relatives and friends.” from the report
  • Cleanliness

    The premises were clean and frequently touched surfaces received enhanced cleaning to reduce infection risks.

    “The premises were clean. Staff completed enhanced cleaning of frequently touched surfaces to reduce the risk of the spread of infection.” from the report
  • COVID-19 arrangements

    Inspectors were assured about testing, safe admissions, social distancing, outbreak management and the use of protective equipment.

    “We were assured the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
What inspectors were concerned about
  • Refurbishment needed

    needs fixing

    Some parts of the home needed refurbishment so they could be cleaned effectively. The provider had identified this and planned the work.

    “Some areas of the service required refurbishment to ensure they could be effectively cleaned.” from the report
Questions to ask them, based on this report
  1. 01Which areas needed refurbishment, and has all the planned work now been completed?
  2. 02How do you check that areas awaiting refurbishment can still be cleaned effectively?
  3. 03What arrangements are currently in place for relatives and friends to visit?
  4. 04How do you manage COVID-19-related staffing pressures if they arise?
  5. 05How do you make sure staff and visiting professionals meet the required COVID-19 vaccination arrangements or have an exemption?

This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19 staffing pressures; it did not assess the other four key questions or provide an overall rating. This explanation was written from the published report of 5 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

An earlier report, explained

What inspectors found, July 2019

Quarryfields was rated Good; inspectors found safe, kind and person-centred care, with improvements since the previous inspection.

This was an unannounced inspection on 2 and 3 July 2019. One inspector spoke with nine people, six relatives and 11 staff. They also checked care records, medicines records, staff files and management records.

Inspectors rated all five areas Good: Safe, Effective, Caring, Responsive and Well-led. They found that people received their medicines safely, had enough staff support, and were treated with kindness, dignity and respect.

People had personalised care plans and were supported to make choices, build independence and take part in activities. The home worked with health and social care professionals and had systems for handling complaints and improving quality.

The previous inspection had rated the service Requires Improvement, with four breaches of regulation. Inspectors found that the required improvements had been made, so the home was no longer in breach of regulations.

What inspectors praised
  • Safe medicines and risk management

    Medicines records were accurate and checks were carried out regularly. Care plans gave clear, individual guidance about risks such as choking, smoking and using the kitchen.

    “People received their medicines when they needed them, medicines were managed safely, and records were accurate.” from the report
  • Kind and respectful care

    People and relatives spoke positively about the care. Staff respected people's privacy, dignity, culture and personal preferences.

    “People and relatives described the care provided as being "very good.” from the report
  • Choice and independence

    People chose their daily activities, food, clothing and room arrangements. Staff supported them to build skills, remain independent and take part in community activities.

    “People were encouraged to be as independent as possible.” from the report
  • Improved leadership

    The new registered manager had introduced stronger audits, meetings and quality improvement plans. Staff, people and relatives described the manager as approachable.

    “Quality assurance processes, such as audits and staff meetings, ensured the registered manager and provider had the information they required to monitor staff performance as well as the safety and quality of the care provided.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How will you assess and review my relative's specific risks, including any risks linked to choking, smoking, behaviour or using the kitchen?
  2. 02How will you make sure staff understand my relative's communication needs and personal preferences?
  3. 03What activities and opportunities will my relative have to develop skills, remain independent and take part in the local community?
  4. 04How will you keep me informed about changes in my relative's health, accidents or concerns?
  5. 05What improvements have been made since the previous inspection, and how do you check that they remain effective?

This was an unannounced planned inspection covering all five CQC questions, following the previous Requires Improvement rating. This explanation was written from the published report of 16 July 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Quarryfields

3 rated inspections over 3 years: the service has held its Good rating throughout.

  1. February 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    Read what inspectors found at Quarryfields →

  2. July 2019Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read what inspectors found at Quarryfields →

  3. September 2018Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. April 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. September 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. August 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. April 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. March 2011

    Registered with the Care Quality Commission on 22 March 2011.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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