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CQC: Good

PILS Care

Phoenix Road, Chatham, ME5 8RU

Residential care home · 3 beds · Mrs Della Averley

Street view · 2023
Street view · 2023 · Google
Weekly fee
Not published
area typical £1,450
CQC rating
Good
May 2020
Beds
3
residential
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical residential home in Medway
£1,450a week

About £75,400 a year

For a couple, two places: £2,900 a week

PrimeCarersA live-in carer, at home
£1,050a week

The typical live-in carer near Medway, set by the carer

Staying at home could cost about £400 a week less, £20,800 over a year

A couple can share one carer, about £1,355 a week, £1,545 a week less than two places.

See live-in carers near Chatham
91 live-in carers on PrimeCarers within about an hour of Medway

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About PILS Care

PILS Care is a residential care home in Chatham, in the Medway council area, registered with the Care Quality Commission for up to 3 residents. It provides care for people living with dementia, older people, younger adults and people with a learning disability or autism. It is run by Mrs Della Averley. The home has been registered since January 2011.

At its latest inspection, published May 2020, the CQC rated PILS Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so check the CQC report before you visit.

PILS Care has not published its fees and has not yet told us what they are. Care homes in Medway with a fee on record typically charge about £1,450 a week for residential care and £1,520 for nursing care, so expect a figure in that range and ask the home for a written quote.

There are 65 registered care homes in Medway. The nearest to PILS Care include Insight Walderslade, Forge House and 146 Lower Robin Hood Lane. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Residential care
  • Dementia care
  • Older people
  • Younger adults
  • Learning disabilities

Registration

Registered with CQC
January 2011
Latest CQC rating
Good (May 2020)
Council area
Medway
Read the CQC inspection report, explained
The CQC inspection, explained
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
PILS Care was rated Good; inspectors found safe, kind and personalised care, with improvements since the previous inspection.

We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →

Fees

PILS Care has not published its fees and has not yet told us what they are. Care homes in Medway typically charge about £1,450 a week for residential care and £1,520 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,050 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about PILS Care

How much does PILS Care cost?

PILS Care has not published its fees. Care homes in Medway typically charge about £1,450 a week for residential care and £1,520 for nursing care. Ask the home for a written quote.

What is the CQC rating for PILS Care?

The Care Quality Commission rated PILS Care Good in May 2020. The full inspection report is on the CQC website.

Does PILS Care provide nursing care?

No. PILS Care is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.

Does PILS Care offer dementia care?

Yes. PILS Care is registered to care for people living with dementia.

How many residents does PILS Care have?

PILS Care is registered for up to 3 residents.

Care at home

91 live-in carers within about an hour of Medway

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,250 a week. 78 can care for a couple. 10 years' experience on average.

“Usha rapidly became 'one of the family' and is sorely missed.”
Claire T., about Usha V.
“Always on time and with a lovely smile for my mum. Theresa is kind and sensitive to my mum's needs.”
Anthea D., about Theresa L.
See live-in carers near MedwayProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

PrimeCarersAnother option

Stay at home with a live-in carer near Chatham

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

91 live-in carers on PrimeCarers within about an hour of Medway
Live-in, a week
typically £1,050
A couple sharing one carer about £1,355
Forge House, Chatham

Forge House

Chatham, ME5 · 1.4 km · 6 beds
CQC: Good
ResidentialForge House Care
Fee not published
Area typical £1,450 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week
146 Lower Robin Hood Lane, Chatham

146 Lower Robin Hood Lane

Chatham, ME5 · 1.4 km · 5 beds
CQC: Good
ResidentialChoice Support
Fee not published
Area typical £1,450 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week