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CQC report explained · a residential care home

What the CQC found at Pier View House

Goodpublished 26 April 2019, 7 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Outstanding
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Pier View House.

The story over the years

Every inspection of Pier View House

2 rated inspections over 3 years: the service has slipped, from Outstanding to Good.

  1. April 2019Goodcurrent ratingdown from Outstanding
    Safe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Good
  2. August 2016Outstanding
    Safe: GoodEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: Good
  3. October 2023

    Registered with the Care Quality Commission on 3 October 2023.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

Weigh the report against the rest

This home

Fees, photos and reviews from families

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Care at home

46 live-in carers within about an hour of Brighton and Hove

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £1,020 to £1,280 a week. 37 can care for a couple. 10 years' experience on average.

Nikolaos (Nick) K.
3 reviews
From £1,148 a week, 10 years caring
Based about 10 minutes from Brighton and Hove. Can care for a couple
Awa G.
2 reviews
From £1,225 a week, 7 years caring
Based about 14 minutes from Brighton and Hove. Can care for a couple
Evana K.
1 review
From £1,117 a week, 4 years caring
Based about 27 minutes from Brighton and Hove. Can care for a couple
Mabel K.
1 review
From £1,110 a week, 27 years caring
Based about 28 minutes from Brighton and Hove
“Lottie showed incredible patience and empathy, adapting her routine to fit in with Mum's moods. Most importantly, Lottie's cheerful manner helped Mum to get some enjoyment out of life.”
Claire W., about Charlotte H.
“He was infinitely patient with them and got on very well with us to the extent that we now regard him as a personal friend.”
Ivana P., about Nikolaos (Nick) K.
See live-in carers near Brighton and HoveProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.