Skip to content
The Care Home DirectoryEvery care home in England
CQC: Requires improvement

Phoenix House

122 Bromyard Road, Worcester, WR2 5DJ

Residential care home · 10 beds · April Rai

Directions
Street view · 2025
Street view · 2025 · Google
Weekly fee
Not published
area typical £1,397
CQC rating
Requires improvement
October 2019
Beds
10
residential
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical residential home in Worcestershire
£1,397a week

About £72,618 a year

For a couple, two places: £2,793 a week

PrimeCarersA live-in carer, at home
£1,070a week

The typical live-in carer near Worcestershire, set by the carer

Staying at home could cost about £327 a week less, £16,978 over a year

A couple can share one carer, about £1,355 a week, £1,438 a week less than two places.

See live-in carers near Worcester
100+ live-in carers on PrimeCarers within about an hour of Worcestershire

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Phoenix House

Phoenix House is a residential care home in Worcester, in the Worcestershire council area, registered with the Care Quality Commission for up to 10 residents. It provides care for people with a learning disability or autism. It is run by April Rai, which operates 2 care homes in England. The home has been registered since July 2021.

At its latest inspection, published October 2019, the CQC rated Phoenix House Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so check the CQC report before you visit.

Phoenix House has not published its fees and has not yet told us what they are. Care homes in Worcestershire with a fee on record typically charge about £1,397 a week for residential care and £1,728 for nursing care, so expect a figure in that range and ask the home for a written quote.

There are 177 registered care homes in Worcestershire. The nearest to Phoenix House include 95 Bromyard Road, Regent Residential Care Home and Juniper House Residential Care Home, 2 of which have a fee on record. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Residential care
  • Learning disabilities

Registration

Registered with CQC
July 2021
Latest CQC rating
Requires improvement (October 2019)
Council area
Worcestershire
Read the CQC inspection report, explained
The CQC inspection, explained
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.

The rating history and published reports for Phoenix House, with the newest report being read for a plain-English explanation. Read the CQC report explained →

Fees

Phoenix House has not published its fees and has not yet told us what they are. Care homes in Worcestershire typically charge about £1,397 a week for residential care and £1,728 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,070 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about Phoenix House

How much does Phoenix House cost?

Phoenix House has not published its fees. Care homes in Worcestershire typically charge about £1,397 a week for residential care and £1,728 for nursing care. Ask the home for a written quote.

What is the CQC rating for Phoenix House?

The Care Quality Commission rated Phoenix House Requires improvement in October 2019. The full inspection report is on the CQC website.

Does Phoenix House provide nursing care?

No. Phoenix House is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.

Does Phoenix House offer dementia care?

Phoenix House is not registered with the CQC for dementia care. If dementia care is needed, filter the Worcestershire listing for homes that are.

How many residents does Phoenix House have?

Phoenix House is registered for up to 10 residents.

Care at home

At least 100 live-in carers within about an hour of Worcestershire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,260 a week. 85 can care for a couple. 9 years' experience on average.

“I have never met a person who is so kind and thinks about others before himself to such an extent as Chris Malagala.”
Brian G., about Chris M.
“She was very caring, kind and patient to all his needs, she built up a wondetful rapport with him, she was dedicated and was there for him through good times as well as through the tough times”
Katrina O., about Sekai M.
See live-in carers near WorcestershireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

95 Bromyard Road, Worcester

95 Bromyard Road

Worcester, WR2 · 0.2 km · 6 beds
CQC: Good
ResidentialPriory Group
Fee not published
Area typical £1,397 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,070 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Worcester

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

100+ live-in carers on PrimeCarers within about an hour of Worcestershire
Live-in, a week
typically £1,070
A couple sharing one carer about £1,355
Regent Residential Care Home, Worcester

Regent Residential Care Home

Worcester, WR2 · 0.3 km · 64 beds
CQC: Good
ResidentialDementiaSanctuary Care
Residential care
from £1,416 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,070 a week

See all 2 care homes run by April Rai