Phoenix House
124 Crowstone Road, Westcliff-on-Sea, SS0 8LQ
Residential care home · 9 beds · Newhaven Care

- Weekly fee
- Not published
- area typical £1,323
- CQC rating
- Good
- January 2020
- Beds
- 9
- residential
- Family reviews
- None yet
- be the first
Compare with a live-in carer at home through PrimeCarers
About £68,770 a year
For a couple, two places: £2,645 a week
The typical live-in carer near Southend-on-Sea, set by the carer
Staying at home could cost about £213 a week less, £11,050 over a year
A couple can share one carer, about £1,355 a week, £1,290 a week less than two places.
PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.
About Phoenix House
Phoenix House is a residential care home in Westcliff-on-Sea, in the Southend-on-Sea council area, registered with the Care Quality Commission for up to 9 residents. It provides care for older people, younger adults, people with a learning disability or autism, people with a physical disability and people with a sensory impairment. It is run by Newhaven Care. The home has been registered since November 2017.
At its latest inspection, published January 2020, the CQC rated Phoenix House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so check the CQC report before you visit.
Phoenix House has not published its fees and has not yet told us what they are. Care homes in Southend-on-Sea with a fee on record typically charge about £1,323 a week for residential care and £2,025 for nursing care, so expect a figure in that range and ask the home for a written quote.
There are 84 registered care homes in Southend-on-Sea. The nearest to Phoenix House include The Grange, Westcliff Lodge Limited and Astral Lodge Residential Home, 1 of which has a fee on record. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.
Care provided
- Residential care
- Older people
- Younger adults
- Learning disabilities
- Physical disabilities
- Sensory impairment
Registration
- Provider
- Newhaven Care Limited
- Registered with CQC
- November 2017
- Latest CQC rating
- Good (January 2020)
- Council area
- Southend-on-Sea
- Town
- Westcliff-on-Sea
- Safe?
- Good
- Are people protected from harm? Staffing, medicines, infection control, safeguarding.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Is the home run well? The manager, the culture, how problems get found and fixed.
Inspected but not rated; inspectors found good infection control arrangements during the coronavirus pandemic.
We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →
Fees
Phoenix House has not published its fees and has not yet told us what they are. Care homes in Southend-on-Sea typically charge about £1,323 a week for residential care and £2,025 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,110 a week, shown on each carer's profile.
Reviews
No reviews yet. If you know this home, yours would be the first and would help other families.
Common questions about Phoenix House
How much does Phoenix House cost?
Phoenix House has not published its fees. Care homes in Southend-on-Sea typically charge about £1,323 a week for residential care and £2,025 for nursing care. Ask the home for a written quote.
What is the CQC rating for Phoenix House?
The Care Quality Commission rated Phoenix House Good in January 2020. The full inspection report is on the CQC website.
Does Phoenix House provide nursing care?
No. Phoenix House is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.
Does Phoenix House offer dementia care?
Phoenix House is not registered with the CQC for dementia care. If dementia care is needed, filter the Southend-on-Sea listing for homes that are.
How many residents does Phoenix House have?
Phoenix House is registered for up to 9 residents.
52 live-in carers within about an hour of Southend-on-Sea
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,200 a week. 45 can care for a couple. 12 years' experience on average.
“She brought fun and stimulation into mums life.”
“She was always cheerful and looking for ways to stimulate my mother. She became her "friend" and provided best care always.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.
Other care homes near Westcliff-on-Sea
Stay at home with a live-in carer near Westcliff-on-Sea
A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.