Phoenix House

Phoenix House is a residential care home in Westcliff On Sea, in the Southend-on-Sea council area, registered with the Care Quality Commission for up to 9 residents. It provides care for older people, younger adults, people with a learning disability or autism, people with a physical disability and people with a sensory impairment. It is run by Newhaven Care. The home has been registered since November 2017.

At its latest inspection, published January 2020, the CQC rated Phoenix House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so check the CQC report before you visit.

Phoenix House has not published its fees and we are still collecting figures for Southend-on-Sea. Across England residential care usually costs £900 to £1,400 a week and nursing care £1,200 to £1,900. Ask the home for a written quote that lists what is included.

There are 84 registered care homes in Southend-on-Sea. The nearest to Phoenix House include The Grange, Westcliff Lodge Limited and Astral Lodge Residential Home. A live-in carer at home, an alternative many families compare, costs from about £1,120 a week.