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CQC: Good

Phoenix House

21-25 Third Avenue, Manor Park, London, E12 6DX

Residential care home · 9 beds · Precious Homes

Street view · 2025
Street view · 2025 · Google
Weekly fee
Not published
CQC rating
Good
January 2023
Beds
9
residential
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

Phoenix House's fee

Not published. Ask the home for its weekly fee in writing.

PrimeCarersA live-in carer, at home
£1,050a week

The typical live-in carer near Newham, set by the carer

A couple can share one carer, about £1,355 a week.

See live-in carers near Newham
100+ live-in carers on PrimeCarers within about an hour of Newham

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Phoenix House

Phoenix House is a residential care home in London, in the Newham council area, registered with the Care Quality Commission for up to 9 residents. It provides care for younger adults, people with a learning disability or autism, people with mental health needs, people with a physical disability and people with a sensory impairment. It is run by Precious Homes, which operates 11 care homes in England. The home has been registered since March 2016.

At its latest inspection, published January 2023, the CQC rated Phoenix House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so check the CQC report before you visit.

Phoenix House has not published its fees and we are still collecting figures for Newham. Across England residential care usually costs £900 to £1,400 a week and nursing care £1,200 to £1,900. Ask the home for a written quote that lists what is included.

There are 22 registered care homes in Newham. The nearest to Phoenix House include Mornington Hall Care Home, Birchwood House and The Chase. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Residential care
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Registration

Brand
Precious Homes
Registered with CQC
March 2016
Latest CQC rating
Good (January 2023)
Council area
Newham
Town
London
Read the CQC inspection report, explained
The CQC inspection, explained
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the home run well? The manager, the culture, how problems get found and fixed.
Rated Good; inspectors found safe, respectful care and improving leadership, with some records and choice arrangements still needing attention.

We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →

Fees

Phoenix House has not published its fees and has not yet told us what they are. A live-in carer at home through PrimeCarers typically costs £1,050 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about Phoenix House

How much does Phoenix House cost?

Phoenix House has not published its fees. Across England residential care usually costs £900 to £1,400 a week and nursing care £1,200 to £1,900. Ask the home for a written quote.

What is the CQC rating for Phoenix House?

The Care Quality Commission rated Phoenix House Good in January 2023. The full inspection report is on the CQC website.

Does Phoenix House provide nursing care?

No. Phoenix House is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.

Does Phoenix House offer dementia care?

Phoenix House is not registered with the CQC for dementia care. If dementia care is needed, filter the Newham listing for homes that are.

How many residents does Phoenix House have?

Phoenix House is registered for up to 9 residents.

Care at home

At least 100 live-in carers within about an hour of Newham

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,190 a week. 78 can care for a couple. 11 years' experience on average.

“She is a safe pair of hands and her years of experience certainly shine through.”
Christine O., about Noami B.
“Sidonia is a first class live-in carer whose dedication and thoughtfulness made her stay a happy experience.”
Martin B., about Sidonia M.
See live-in carers near NewhamProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

Mornington Hall Care Home, London

Mornington Hall Care Home

London, E12 · 0.6 km · 120 beds
CQC: Good
NursingDementiaMornington Care
Fees not published
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Newham

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

100+ live-in carers on PrimeCarers within about an hour of Newham
Live-in, a week
typically £1,050
A couple sharing one carer about £1,355
Birchwood House, London

Birchwood House

London, E12 · 0.7 km · 7 beds
CQC: Good
ResidentialLiaise
Fees not published
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week
The Chase, London

The Chase

London, E7 · 1.1 km · 9 beds
CQC: Good
ResidentialRoselock
Fees not published
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,050 a week

See all 11 care homes run by Precious Homes