CQC report explained · a residential care home
What the CQC found at Park House Rest Home
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, October 2021
Park House Rest Home was inspected but not rated; inspectors found good infection prevention and control arrangements.
This was an announced, targeted inspection on 16 September 2021. It focused on infection prevention and control because of the CQC's response to COVID-19 outbreaks in care homes.
Inspectors found systems to help prevent infections spreading. They were assured that visitors were protected, people were admitted safely, and shielding and social distancing rules were followed.
The home had suitable stocks of personal protective equipment. Staff were trained to use it, and people and staff took part regularly in COVID-19 testing.
The service was inspected but not rated. This means the visit checked infection prevention and control arrangements rather than giving a full rating across all five areas.
Visitor infection controls
Inspectors found robust arrangements to reduce the risk of visitors catching or spreading infections.
“Robust systems were in place to prevent visitors from catching and spreading infections.” from the report
Protective equipment
There were stocks of personal protective equipment, and staff had been trained to use it.
“Stocks of personal protective equipment (PPE) were in place and staff were trained in its use.” from the report
COVID-19 testing
People living in the home and staff were regularly taking part in the testing programme.
“People and staff were regularly taking part in the COVID-19 testing programme.” from the report
Inspectors raised no specific concerns in this report.
- 01How have your infection prevention and control arrangements changed since the inspection in September 2021?
- 02How do you currently manage visits and protect residents from infection?
- 03How do you provide and monitor personal protective equipment for staff?
- 04How often are residents and staff tested when there is an infection risk?
- 05What is your current plan for managing an infection outbreak?
This was a targeted inspection of infection prevention and control practices only, and the service was inspected but not rated. This explanation was written from the published report of 2 October 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, March 2021
Park House Rest Home was inspected but not rated; inspectors found good infection prevention and control arrangements.
This was an announced, targeted inspection on 10 March 2021. It was carried out during the coronavirus pandemic and looked at infection prevention and control in the home.
Inspectors were assured that visitors, residents and staff were protected from infection. They found effective use of personal protective equipment, access to testing, suitable cleaning and hygiene arrangements, and an up-to-date infection control policy.
The home supported contact with relatives through video calls and a visitor pod in the garden. The inspection did not give an overall quality rating or a rating for the other four areas.
Contact with loved ones
The home used video calls and a garden visitor pod to help people stay in contact with relatives during lockdown.
“A variety of systems and processes were utilised to ensure people were supported to remain in contact with their loved ones.” from the report
Visitor arrangements
A visitor pod in the garden supported visits while helping to reduce infection risks.
“There was a visitor pod was in the garden which helped to support visits by loved ones during lockdown.” from the report
PPE and hygiene
Inspectors found enough PPE, hygienic storage and hand sanitiser around the home. Hand-washing facilities had also been installed at the entrance.
“The home had enough supplies of appropriate PPE which was stored hygienically.” from the report
Staff training
All staff groups had completed training about coronavirus outbreaks and the correct use of PPE.
“All staff, including catering and housekeeping staff had completed training to manage outbreaks of Coronavirus and the appropriate use of PPE.” from the report
Inspectors raised no specific concerns in this report.
- 01Are the visitor pod and video-call arrangements still available, and how are visits managed now?
- 02How often do staff receive training in infection control, coronavirus outbreaks and the safe use of PPE?
- 03How do you check that PPE supplies remain sufficient and are stored hygienically?
- 04What testing arrangements are currently in place for residents and staff?
- 05What are the home's current arrangements for preventing and managing an infection outbreak?
This was a targeted inspection of infection prevention and control, so the service was inspected but not rated and the other areas of care were not assessed. This explanation was written from the published report of 26 March 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Park House Rest Home
2 rated inspections over 3 years: the service has held its Good rating throughout.
- October 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- March 2021Inspected but not ratedSafe: Inspected but not rated
- August 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- April 2015
Report published without a new overall rating.
- February 2014
Report published without a new overall rating.
- June 2012
Report published without a new overall rating.
- January 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 22 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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45 live-in carers within about an hour of Stockton-on-Tees
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,190 a week. 40 can care for a couple. 10 years' experience on average.
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Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.