CQC report explained · a nursing home
What the CQC found at Oxford Beaumont
Rated Outstanding: inspectors found the home performing exceptionally well.
What inspectors found, April 2021
Previous overall rating remained Good; this targeted inspection was not rated and found safe infection control and improved leadership.
The inspection took place on 25 March 2021. Three inspectors and an expert by experience spoke with people, relatives, staff and managers. They also reviewed records and infection control arrangements.
The inspection followed concerns about working practices that might indicate a closed culture. Inspectors found a new manager had created a more open culture. Staff said morale, training and communication had improved.
Inspectors were assured about infection control. This included PPE, testing, social distancing, cleaning, safe admissions and plans for an outbreak. The inspection was targeted, so it did not reassess every area of care.
The service was inspected but not rated at this visit. The previous overall rating of Good remained unchanged. Inspectors said they found no evidence that people were at risk of harm from the concerns being followed up.
Infection control
The home had strong arrangements for preventing and managing COVID-19 infections. Staff were trained in PPE, testing was regular and cleaning had been increased.
“We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
Open management
Staff said the manager listened to concerns and was approachable. The home had an up-to-date whistleblowing policy that staff knew how to use.
“Managers office door is always open, she is always ready to listen” from the report
Improved staff morale
Staff described better morale and improved support since the new manager started. Records showed staff could contribute to meetings and supervision.
“Staff told us morale was good and had significantly improved since the new registered manager started at the home.” from the report
Continuity for residents
People were supported by a stable team they knew well. The home also helped relatives keep in touch through technology and adapted visits.
“People were supported by a stable and committed team of staff whom they knew well.” from the report
Previous concerns about working practices
needs fixingThe inspection was triggered by concerns that working practices might indicate a closed culture. Inspectors found no evidence during this visit that people were at risk of harm, but the inspection only followed up specific concerns.
“We identified concerns in relation to working practices which could indicate a closed culture at the home.” from the report
- 01What changes were made to the working practices that led to the previous concerns about a closed culture?
- 02How do staff now raise concerns, and how are whistleblowing concerns followed up?
- 03How are infection control, PPE and regular testing arrangements being maintained?
- 04How are people's dependency assessments reviewed and used to plan their care?
- 05How can relatives arrange safe visits and keep in contact with someone living at the home?
This was a targeted inspection of specific concerns under Well-led and infection prevention and control under Safe; it did not assess the whole service, so the previous Good ratings remained unchanged. This explanation was written from the published report of 27 April 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, January 2018
Rated Good; inspectors found safe, kind and personalised care, with improvements in records and quality checks since the previous inspection.
This was an unannounced inspection on 14 December 2017. The inspectors spoke with people, relatives and staff, observed care, and checked care plans, medicine records, staff files and other records. At the time, 41 people were living in the home, which could care for up to 49 people.
The home was rated Good overall and Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe medicines practice, skilled staff, kind care and support tailored to people's needs.
The home had remained Good overall since the previous inspection. The Well-led rating improved to Good because records and quality checks had become more reliable.
Enough staff
Inspectors found that staffing levels met people's needs and staff had time to talk with people. Requests for help were answered promptly.
“There were sufficient staff to meet people's needs and staff had time to spend with people.” from the report
Kind and respectful care
Staff were seen treating people with dignity, respect and compassion. People were involved in their care and encouraged to remain as independent as possible.
“People were supported by a dedicated staff team who had genuine warmth and affection for people.” from the report
Personalised support
Care records included people's interests, preferences, communication needs and wishes. Staff adapted support as people's needs changed.
“The service continued to be responsive to people's needs and ensured people were supported in a personalised way.” from the report
Improved management checks
The home had improved its records and audits since the previous inspection. Inspectors found the records they checked were accurate and up to date.
“At this inspection we found improvements had been made and the service had improved to Good.” from the report
Inspectors raised no specific concerns in this report.
- 01How do you make sure staffing levels remain sufficient when people's needs change?
- 02How are medicine errors reviewed, and what checks are now in place to prevent them?
- 03How will you keep records and quality audits accurate and up to date?
- 04How would you support my relative's communication, especially if they have dementia or find it difficult to speak?
- 05How are relatives involved in care reviews, complaints and decisions about the home?
This was an unannounced inspection of the overall service, covering all five CQC questions; all five ratings were Good. This explanation was written from the published report of 16 January 2018 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Oxford Beaumont
2 rated inspections over 2 years: the service has held its Good rating throughout.
- April 2021Inspected but not ratedcurrent ratingSafe: Inspected but not ratedWell-led: Inspected but not rated
- January 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- July 2013
Report published without a new overall rating.
- October 2012
Report published without a new overall rating.
- June 2012
Report published without a new overall rating.
- November 2011
Report published without a new overall rating.
- February 2011
Registered with the Care Quality Commission on 15 February 2011.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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38 live-in carers within about an hour of Oxfordshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,300 a week. 32 can care for a couple. 12 years' experience on average.
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Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.