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CQC: Requires improvement

Our House

South Petherwin, Launceston, PL15 7LQ

Residential care home · 8 beds · Promoting Active Support

Street view · 2026
Street view · 2026 · Google
Weekly fee
Not published
area typical £1,225
CQC rating
Requires improvement
September 2025
Beds
8
residential
Family reviews
None yet
be the first

Compare with a live-in carer at home through PrimeCarers

The typical residential home in Cornwall
£1,225a week

About £63,700 a year

For a couple, two places: £2,450 a week

PrimeCarersA live-in carer, at home
£1,120a week

The typical live-in carer near Cornwall, set by the carer

Staying at home could cost about £105 a week less, £5,460 over a year

A couple can share one carer, about £1,355 a week, £1,095 a week less than two places.

See live-in carers near Launceston
10 live-in carers on PrimeCarers within about two hours of Cornwall

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Our House

Our House is a residential care home in Launceston, in the Cornwall council area, registered with the Care Quality Commission for up to 8 residents. It provides care for people living with dementia, younger adults, people with a learning disability or autism, people with mental health needs, people with a physical disability and people with a sensory impairment. It is run by Promoting Active Support, which operates 2 care homes in England. The home has been registered since February 2015.

At its latest inspection, published September 2025, the CQC rated Our House Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so check the CQC report before you visit.

Our House has not published its fees and has not yet told us what they are. Care homes in Cornwall with a fee on record typically charge about £1,225 a week for residential care and £1,774 for nursing care, so expect a figure in that range and ask the home for a written quote.

There are 199 registered care homes in Cornwall. The nearest to Our House include Penbownder House, Pen Inney House and Chy Keres. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.

Care provided

  • Residential care
  • Dementia care
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Registration

Registered with CQC
February 2015
Latest CQC rating
Requires improvement (September 2025)
Council area
Cornwall
Read the CQC inspection report, explained
The CQC inspection, explained
Rated Requires Improvement; inspectors found serious safety, staffing and management failings, and issued a warning notice.

We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →

Fees

Our House has not published its fees and has not yet told us what they are. Care homes in Cornwall typically charge about £1,225 a week for residential care and £1,774 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,120 a week, shown on each carer's profile.

Reviews

No reviews yet. If you know this home, yours would be the first and would help other families.

Common questions about Our House

How much does Our House cost?

Our House has not published its fees. Care homes in Cornwall typically charge about £1,225 a week for residential care and £1,774 for nursing care. Ask the home for a written quote.

What is the CQC rating for Our House?

The Care Quality Commission rated Our House Requires improvement in September 2025. The full inspection report is on the CQC website.

Does Our House provide nursing care?

No. Our House is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.

Does Our House offer dementia care?

Yes. Our House is registered to care for people living with dementia.

How many residents does Our House have?

Our House is registered for up to 8 residents.

Care at home

10 live-in carers within about two hours of Cornwall

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,200 a week. 8 can care for a couple. 12 years' experience on average.

“He had been a little anxious before she arrived, but has since stated that he would be very happy for her to care for him again”
Karen S., about Nicola H.
See live-in carers near CornwallProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.

Penbownder House

Launceston, PL15 · 3.0 km · 34 beds
CQC: Requires improvement
ResidentialDementiaHealthcare Trust
Fee not published
Area typical £1,225 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week
PrimeCarersAnother option

Stay at home with a live-in carer near Launceston

A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.

10 live-in carers on PrimeCarers within about two hours of Cornwall
Live-in, a week
typically £1,120
A couple sharing one carer about £1,355
Pen Inney House, Launceston

Pen Inney House

Launceston, PL15 · 3.2 km · 20 beds
CQC: Requires improvement
ResidentialDementiaMr & Mrs L Difford
Fee not published
Area typical £1,225 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week
Chy Keres, Launceston

Chy Keres

Launceston, PL15 · 3.3 km · 6 beds
CQC: Good
ResidentialHF Trust
Fee not published
Area typical £1,225 a week
No reviews yet
Or a live-in carer at home through PrimeCarers: typically £1,120 a week

See all 2 care homes run by Promoting Active Support