CQC report explained · a nursing home
What the CQC found at OSJCT The Meadows
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, March 2019
Rated Good; inspectors found safe, kind and personalised care, with some room to improve how staff are deployed across shifts.
Inspectors visited on 29 January 2019. They spoke with people living in the home, relatives, staff and health and social care professionals. They reviewed care records, medicine records, staff files, complaints, incidents and quality checks.
The home was rated Good in all five areas: Safe, Effective, Caring, Responsive and Well-led. Inspectors found that people received safe care from skilled staff, were treated with dignity, and had their choices and personal preferences respected.
The home had enough staff with the right skills to keep people safe. However, inspectors said staff deployment across shifts could be improved to provide more consistency in care. The home remained Good overall and met legal requirements.
Kind and respectful staff
People and relatives spoke positively about staff. Inspectors saw staff treating people politely and respectfully, and found that staff knew people well.
“People and relatives told us staff were kind and dedicated. They said staff knew people well and treated people with dignity and respect.” from the report
Skilled staff
Staff had ongoing training relevant to their roles. New staff received a thorough induction and staff were supported through regular one-to-one meetings.
“People were supported by skilled staff that had ongoing training relevant to their roles.” from the report
Personalised support
Care plans included people's preferences and were updated when their needs changed. People were involved in decisions and supported to be as independent as possible.
“Care plans included information about people's personal preferences and were focused on how staff should support individual people to meet their needs.” from the report
Activities and community links
People could take part in activities inside and outside the home. The home also had links with a local school and a Mother and Toddler Group.
“People had access to a full programme of activities which included in-house, days out and one to one activities.” from the report
Management oversight
Inspectors found effective checks on medicines, care planning, staff files and people's satisfaction. The management team promoted learning and improvement.
“The provider had effective quality assurance systems in place which were used to drive improvement.” from the report
Staff deployment
needs fixingThere were enough staff with the right skills to keep people safe, but inspectors said staff deployment between shifts could be improved. The registered manager said action would be taken.
“However, the staff deployment across shifts could be improved to allow consistency in care.” from the report
- 01What changes have been made to staff deployment across shifts since the inspection?
- 02How do you make sure people receive consistent care when agency staff are used?
- 03How will you make sure my relative's care plan is updated when their needs change?
- 04What activities would be suitable for my relative, including one-to-one support?
- 05How would you support my relative and our family if they needed end of life care?
This was a planned inspection covering all five key questions and the overall quality and safety of care, and the overall rating remained unchanged from the previous inspection. This explanation was written from the published report of 12 March 2019 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of OSJCT The Meadows
4 rated inspections over 4 years: the service has improved, from Requires improvement to Good.
- March 2019Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2016Goodup from Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- June 2015Requires improvementstayed Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvement
- February 2015Requires improvementSafe: Requires improvementEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
- May 2014
Report published without a new overall rating.
- August 2013
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 16 November 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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38 live-in carers within about an hour of Oxfordshire
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,300 a week. 32 can care for a couple. 12 years' experience on average.
“We can all fully relax around Nyarai and she feels like part of our family, which is no mean feat!”
“She was v competent and confident and we felt our mum was safe in her care. She supported us through a difficult time.”
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.