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CQC report explained · a residential care home

What the CQC found at Osbourne Court

Goodpublished 24 June 2025, 15 months ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Osbourne Court.

The story over the years

Every inspection of Osbourne Court

9 rated inspections over 8 years: the service has held its Requires improvement rating throughout.

  1. February 2023Requires improvementcurrent rating
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  2. July 2022Inspected but not rated
    Safe: Inspected but not ratedWell-led: Inspected but not rated
  3. May 2022Inadequatedown from Requires improvement
    Safe: InadequateWell-led: Inadequate
  4. September 2021Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Inadequate
  5. October 2020Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  6. June 2020Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  7. November 2018Goodstayed Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  8. March 2016Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  9. June 2015Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  10. January 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Inadequate
  11. September 2023

    Registered with the Care Quality Commission on 18 September 2023.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

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Care at home

At least 100 live-in carers within about an hour of Hertfordshire

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £980 to £1,260 a week. 81 can care for a couple. 12 years' experience on average.

Sithabile Tabile M.
5 reviews
From £1,260 a week, 33 years caring
Based about 14 minutes from Hertfordshire
Enoch m.
1 review
From £1,036 a week, 5 years caring
Based about 14 minutes from Hertfordshire. Can care for a couple
Emmanuel E.
4 reviews
From £980 a week, 8 years caring
Based about 17 minutes from Hertfordshire. Can care for a couple
Rosemary S.
1 review
From £1,120 a week, 17 years caring
Based about 19 minutes from Hertfordshire. Can care for a couple
“She handled the new situation in front of her with such professionalism and I felt I could trust her 100%.”
Siobhan D., about Sithabile Tabile M.
“She was v competent and confident and we felt our mum was safe in her care. She supported us through a difficult time.”
Lucy D., about Loritha C.
See live-in carers near HertfordshireProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.