CQC report explained · a residential care home
What the CQC found at Oakworth Manor Care Home
Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.
What inspectors found, February 2022
Oakworth Manor Care Home was inspected but not rated; inspectors found strong infection control and safe visiting arrangements.
Inspectors made an announced, targeted visit on 11 February 2022 after receiving concerns about visiting arrangements. They looked mainly at infection prevention and control, and asked about staffing pressures linked to COVID-19.
They found robust checks for visitors, including temperature checks and proof of a negative lateral flow device test. The home was clean and well maintained, with enhanced cleaning, PPE, sanitiser and arrangements for safer indoor and outdoor visits.
Inspectors said they were assured about infection control, safe admissions, PPE, testing, hygiene, outbreak management and visiting arrangements. The provider also said it had measures to manage COVID-19-related staffing pressures.
The home was inspected but not rated. This was not a full assessment of all five areas of care, so the report does not give an overall quality rating.
Visitor screening
Visitors had temperature checks and had to show proof of a negative lateral flow device test. Visiting professionals' vaccination status was also checked.
“A robust screening process was in place for all visitors.” from the report
Clean environment
The home was clean and well maintained, with enhanced cleaning schedules to reduce the risk of infection spreading.
“The home was clean and well maintained and enhanced cleaning schedules were maintained.” from the report
Flexible visiting
The home used a visitors pod and outdoor seating area, and recorded people's and relatives' preferences about where and how visits took place.
“Time had been taken to discuss with people and relatives about where and how visits took place and this had been written down in people's care plans.” from the report
Infection control leadership
The home had up-to-date infection control policies, refresher training and links with the local authority infection control team.
“The registered manager promoted a culture of ongoing learning and improvement.” from the report
Inspectors raised no specific concerns in this report.
- 01How are you currently managing staffing pressures linked to COVID-19, and has this affected people's care?
- 02What checks are now carried out for visitors and visiting professionals?
- 03How are visits arranged for relatives who need indoor visits, outdoor visits or the visitors pod?
- 04How often are enhanced cleaning schedules reviewed?
- 05How do you manage infection outbreaks and keep families informed?
This was an announced targeted inspection of infection prevention and control and COVID-19-related staffing pressures; the service was inspected but not rated and the other care areas were not assessed. This explanation was written from the published report of 23 February 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, September 2020
Inspected but not rated; inspectors found improvements and no longer found a breach, but the previous Requires Improvement rating remains.
This was a targeted inspection. It checked whether the home had fixed problems linked to Regulation 17, which covers how the service is managed and monitored. Inspection activity took place from 30 July to 19 August 2020, with a visit on 19 August.
Inspectors reviewed management records, policies, one person's care file and two staff recruitment files. They spoke with three staff members, one relative and people in the home. They found that quality checks had improved and earlier problems with recruitment, training, medicines and care planning had been addressed.
The home was well organised. Staff said communication and support were good, and feedback from people and relatives was positive. The home was no longer in breach of Regulation 17.
This inspection did not reassess the whole service. The overall rating therefore remains Requires Improvement from the previous inspection, even though the report says the specific problems checked during this visit had been fixed.
Improved quality checks
The registered manager had introduced stronger audits to monitor the service and support further improvements.
“The registered manager had implemented a more robust audit system to monitor the quality of the service and drive forward improvements.” from the report
Safe recruitment
Inspectors found that the required recruitment checks had been completed before new staff started work.
“Recruitment processes were safe with all required checks completed before new staff started their employment.” from the report
Medicines arrangements
Staff who gave medicines had competency checks, and detailed instructions were in place for medicines used when needed.
“Competency assessments had been completed for staff who administered medicines and detailed protocols were in place for 'as required' medicines.” from the report
Supportive leadership
The registered manager worked alongside staff, and staff reported good support and communication.
“The registered manager was clear about their role and responsibilities. They worked alongside the staff team providing consistent and supportive leadership.” from the report
Positive feedback
People and relatives told inspectors they were happy with the care provided.
“People and relatives were happy with the care provided.” from the report
Limited inspection
minorThis visit only checked the specific area linked to the earlier breach. It did not reassess every care question, so the previous Requires Improvement rating remains.
“Targeted inspections do not change the rating from the previous inspection.” from the report
- 01How are the new quality audits carried out, and what happens when they identify a problem?
- 02How do you check that medicines competency and the protocols for 'as required' medicines remain up to date?
- 03How are people and their relatives involved in reviewing care plans now?
- 04How do you make sure staff training remains current?
- 05What will be covered at the next comprehensive inspection, given that the overall rating remains Requires Improvement?
This was a targeted inspection of the part of Well-led linked to Regulation 17; the other key questions were not assessed and the previous overall Requires Improvement rating carries over. This explanation was written from the published report of 9 September 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Oakworth Manor Care Home
Each visit the CQC has published, newest first, back to the day the home was registered.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- September 2020Inspected but not ratedWell-led: Inspected but not rated
- May 2019Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- April 2018
Registered with the Care Quality Commission on 11 April 2018.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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