CQC report explained · a residential care home
What the CQC found at Oaklodge Care Home
Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.
What inspectors found, January 2021
Oaklodge Care Home was inspected but not rated; inspectors were assured about infection prevention and control.
This was an announced, targeted inspection on 2 December 2020. It was carried out because of coronavirus outbreaks and looked specifically at infection prevention and control.
Inspectors found enhanced cleaning, good supplies of personal protective equipment, regular COVID-19 testing and measures to reduce infection spread between staff. They were also assured that the home managed visitors, admissions, shielding, social distancing and possible outbreaks safely.
The home was inspected but not rated. This means the report does not give an overall quality rating or a rated score for the five main areas of care.
Cleaning and hygiene
The home had enhanced cleaning and disinfection arrangements, including schedules for frequently touched areas.
“Enhanced cleaning and disinfection of all areas of the service took place to reduce the risk of cross contamination.” from the report
Protective equipment
There was plenty of PPE, with stations placed around the home and near rooms where people were isolating.
“There was plenty of personal protective equipment (PPE) including masks, gloves, aprons and hand sanitiser available.” from the report
Testing
Regular COVID-19 testing was in place for staff and people living in the home.
“A regular programme of testing for COVID-19 was in place for staff and people who lived in the service.” from the report
Ongoing checks
The manager carried out daily walkarounds to review and update infection prevention measures.
“The manager undertook daily walk arounds.” from the report
Inspectors raised no specific concerns in this report.
- 01How have your cleaning and disinfection arrangements changed since the inspection?
- 02How do you currently provide PPE and dispose of used PPE, especially in rooms where someone is isolating?
- 03What COVID-19 or other infection testing is now offered to residents, staff and visitors?
- 04Is the visiting pod still available, and what arrangements are currently in place for seeing relatives?
- 05How do daily checks of infection prevention and control lead to action when problems are found?
This was a targeted inspection of infection prevention and control during the coronavirus response; the service was inspected but not rated. This explanation was written from the published report of 1 January 2021 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
What inspectors found, November 2020
Inspected but not rated; inspectors found good infection-control arrangements, with some further checks planned.
Inspectors visited the home on 28 October 2020. The visit was announced and formed part of a CQC coronavirus thematic review of infection prevention and control in care homes.
They found good arrangements for visits, admissions, testing, protective equipment and reducing the spread of infection. They were assured that the home was meeting requirements in these areas.
This inspection did not give the home an overall quality rating. Safe was marked “Inspected but not rated”, and the other areas were not rated in this report.
Safer visiting
The home used temperature checks, questionnaires and protective equipment for health professional visits. Window visits and plans for garden visits helped people keep in touch with loved ones.
“Window visits took place regularly for people to see their loved ones.” from the report
Safe admissions
People moving into the home or returning from hospital were supported to self-isolate, and a negative test was required before admission.
“When people were admitted to the service or returned from hospital, government guidance was followed to support them self-isolate for the required period of time.” from the report
Testing and PPE
There was regular Covid-19 testing for staff and residents, with enough masks, gloves, aprons and hand sanitiser. Staff were seen using PPE correctly.
“There were sufficient stocks of PPE including masks, gloves, aprons and hand sanitiser.” from the report
Limiting infection spread
Staff did not work in other care settings, and only one agency shift had been needed since the new manager arrived. The agency worker was tested.
“None of the staff working in the service worked in any other care setting.” from the report
Further checks were planned
minorThe manager planned to add more infection-control checks to audits and improve some Covid-19 risk assessments for people and staff. These improvements were not yet described as completed.
“The manager had recently joined the service and planned to add further checks into the audit process.” from the report
- 01Have the additional infection-control checks planned by the manager now been added to the audit process?
- 02Have individual Covid-19 risk assessments for residents and staff been improved?
- 03How are visits from relatives arranged now, and are garden or window visits still available?
- 04What ratings and findings apply to care, staffing, medicines and management, which were not rated in this inspection?
This was an announced coronavirus thematic review focused on infection prevention and control; it did not provide a full rating across the five questions. This explanation was written from the published report of 18 November 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Oaklodge Care Home
2 rated inspections over 2 years: the service has held its Good rating throughout.
- January 2021Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- November 2020Inspected but not ratedSafe: Inspected but not rated
- April 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2013
Report published without a new overall rating.
- October 2012
Report published without a new overall rating.
- June 2012
Report published without a new overall rating.
- February 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 16 December 2010.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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