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CQC report explained · a residential care home

What the CQC found at Oak Lodge Residential Home

Requires improvementpublished 23 July 2021, 5 years ago

Rated Requires improvement: inspectors found the home was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the home run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Oak Lodge Residential Home.

The story over the years

Every inspection of Oak Lodge Residential Home

2 rated inspections over 2 years: the service has held its Requires improvement rating throughout.

  1. July 2021Requires improvementcurrent ratingstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. September 2019Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  3. January 2026

    Registered with the Care Quality Commission on 21 January 2026.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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Care at home

At least 100 live-in carers within about an hour of Coventry

These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.

Most charge £950 to £1,260 a week. 80 can care for a couple. 11 years' experience on average.

Meyman M.
2 reviews
From £1,015 a week, 2 years caring
Based about 7 minutes from Coventry
Viola N.
1 review
From £1,075 a week, 12 years caring
Based about 8 minutes from Coventry. Can care for a couple
Susan Njoki P.
1 review
From £1,050 a week, 17 years caring
Based about 9 minutes from Coventry. Can care for a couple
Mary K.
5 reviews
From £1,520 a week, 4 years caring
Based about 10 minutes from Coventry. Can care for a couple
“If you bump into her in the night on her way to the bathroom she will still inquire how you are and if everything is alright.”
Caroline C., about Mary K.
“My mum would not eat, drink, bath nor sleep without her. In short, she was FAMILY and we loved her dearly”
Susan O., about Vivian A.
See live-in carers near CoventryProfiles, rates and reviews are free to look at.

Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.