CQC report explained · a nursing home
What the CQC found at Nottingham Brain Injury Rehabilitation and Neurological Care Centre
Rated Good: inspectors found the home performing well and meeting their expectations.
What inspectors found, July 2022
Nottingham Brain Injury Rehabilitation and Neurological Care Centre was rated Good; inspectors found kind, safe and well-managed care, with some cleaning and refurbishment issues.
The inspection was unannounced and took place across visits in May 2022. Inspectors spoke with five people, 11 relatives and 13 staff. They observed care and reviewed care plans, medicines records, staff files, complaints and management records.
The home provided nursing and personal care for up to 71 adults with acquired brain injuries and other complex neurological conditions. At the inspection, 52 people lived there. Inspectors rated Safe, Effective, Caring, Responsive and Well-led as Good.
Inspectors found people were protected from abuse, risks were managed and medicines were given safely. Staff were trained and there were enough suitably qualified staff, although some areas needed deeper cleaning and parts of the home were under refurbishment. The manager acted immediately on the cleaning feedback.
Complex needs
The home assessed and managed complex neurological, nutritional and specialist nursing needs. Staff sought specialist advice when needed.
“People's complex nutritional needs were effectively managed and specialist advice and training had been sought when needed.” from the report
Kind and respectful care
People were treated with dignity and respect. Staff supported people patiently, respected choices and helped people regain skills and independence.
“People were supported and treated with dignity and respect; and involved as partners in their care.” from the report
Personalised activities
Activities reflected people's interests, with one-to-one support available for people who did not want or could not join group activities.
“People were supported to choose and engage in a range of activities.” from the report
Open management
The manager was described as honest and approachable. Incidents, complaints and audit findings were reviewed, with action taken to improve care.
“Quality assurance and monitoring systems were in place to help drive improvements at the service.” from the report
Refurbishment
minorPart of the home was being refurbished, so not all areas were accessible to people using the service during the inspection.
“part of the home was under refurbishment therefore not all areas of the home were accessible to people using the service.” from the report
Mixed views on staffing
minorThe inspection found enough suitably qualified staff, but feedback from people and staff was mixed and the home had vacancies covered by agency staff.
“We received mixed feedback from people and staff regarding staffing.” from the report
- 01What cleaning and de-cluttering checks are now in place, and how do you make sure the standard is maintained?
- 02What refurbishment work remains, and which areas are currently unavailable to residents?
- 03How many permanent staff vacancies are there now, and how often are agency staff used on each unit?
- 04How will you support my relative's specific communication, nutritional, rehabilitation and specialist nursing needs?
- 05How do you record incidents, share lessons with staff and check that improvements have been sustained?
This was an unannounced inspection that considered all five CQC questions; some areas were not accessible because part of the home was under refurbishment. This explanation was written from the published report of 20 July 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Nottingham Brain Injury Rehabilitation and Neurological Care Centre
4 rated inspections over 6 years: the service has held its Good rating throughout.
- July 2022Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Nottingham Brain Injury Rehabilitation and Neurological Care Centre →
- February 2018Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2016Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- May 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2021
Registered with the Care Quality Commission on 5 March 2021.
Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.
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