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CQC report explained · a residential care home

What the CQC found at Newfield Lodge

Goodpublished 22 November 2019, 6 years ago

Rated Good: inspectors found the home performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Inspectors were assured about infection prevention and control, including the use of protective equipment, testing, cleaning, social distancing and safe admissions. The provider also said it had measures to manage COVID-19-related staffing pressures.
Effective?
Good
This area was not assessed in this targeted inspection.
Caring?
Good
This area was not assessed in this targeted inspection.
Responsive?
Good
This area was not assessed in this targeted inspection, although inspectors noted that people's visiting rights had been maintained.
Well-led?
Good
This area was not assessed in this targeted inspection. Inspectors did note that infection control audits were being carried out every month.
The latest report, explained

What inspectors found, March 2022

Inspected but not rated; inspectors found good infection control and visiting arrangements during a targeted COVID-19 inspection.

This was an announced, targeted inspection on 28 February 2022. It looked at infection prevention and control, visiting arrangements, and whether staffing pressures linked to COVID-19 affected care.

Inspectors were assured that the home was managing infection risks. They found clean and tidy premises, regular cleaning, COVID-19 testing, suitable protective equipment, social distancing measures and monthly infection control audits.

The home maintained people's visiting rights and explored alternatives to face-to-face visits. The service was inspected but not rated, so this report does not give an overall quality rating or ratings for most areas of care.

What inspectors praised
  • Infection control

    Inspectors were assured that the home had measures to prevent and manage infections. This included testing, protective equipment, cleaning and social distancing.

    “We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.” from the report
  • Clean premises

    The home was clean and tidy, with evidence of regular cleaning.

    “The premises were found to be clean and tidy and schedules we looked at showed regularly cleaning taking place.” from the report
  • Visiting arrangements

    People's visiting rights were maintained during the pandemic, and other ways to keep in touch were considered.

    “People's visiting rights had been maintained and alternatives to face to face visits had been explored throughout the pandemic.” from the report
  • Regular checks

    The provider carried out monthly infection control audits and gave staff relevant training.

    “Effective infection control audits were being carried out every month.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01What infection prevention and control arrangements are in place now, including testing, protective equipment and cleaning?
  2. 02How do visitors currently enter the home, and what checks or protective equipment are required?
  3. 03How will you support visits if face-to-face visiting is restricted?
  4. 04What staffing pressures are affecting the home now, and how could they affect my relative's care?
  5. 05How often are infection control audits carried out, and what happens when they identify a problem?

This was a targeted inspection of infection prevention and control, visiting arrangements and COVID-19-related staffing pressures; the service was inspected but not rated and the other areas were not assessed. This explanation was written from the published report of 25 March 2022 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

An earlier report, explained

What inspectors found, December 2020

Newfield Lodge was inspected but not rated; inspectors were assured its infection prevention and control arrangements were safe.

This was a targeted inspection on 11 November 2020. Inspectors checked infection prevention and control arrangements because of coronavirus outbreaks in care homes. The visit was announced.

Inspectors found the home was clean and well ventilated. They saw regular cleaning, clear infection control signs, accessible hand sanitiser and good communication about hygiene.

Inspectors were assured that the home used PPE safely, supported isolation, followed shielding and social distancing rules, arranged testing and had an up-to-date infection control policy.

What inspectors praised
  • Clean environment

    The home was clean and well ventilated, with regular cleaning arrangements in place.

    “The home was clean and well ventilated, with regular cleaning regimes in place.” from the report
  • Clear infection control information

    Signs throughout the home explained infection control procedures, including at the entrance.

    “Clear signs reminded everyone at the point of entry and throughout the home about procedures for infection control.” from the report
  • Support during isolation

    People isolating in their rooms had regular contact with staff, who used PPE appropriately.

    “People isolating in their rooms had regular contact with staff who wore personal protective equipment (PPE) appropriately.” from the report
  • Good hygiene communication

    Staff were reminded about hygiene practices through shift handovers and daily meetings.

    “Clear communication with staff reinforced hygiene practices, such as in shift handover and daily meetings.” from the report
  • Accessible hand sanitiser

    Hand sanitising points were easy to find and staff used them frequently.

    “Hand sanitising points were readily accessible and staff used these frequently.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How are visitors currently prevented from catching or spreading infections?
  2. 02How do you support people who need to isolate in their rooms, and how do staff use PPE?
  3. 03How are residents and staff currently tested for infections?
  4. 04How often is the infection prevention and control policy reviewed?
  5. 05How are hygiene practices communicated to staff during handovers and daily meetings?

This was a targeted inspection of infection prevention and control practices only; the other four questions were not assessed and no overall rating was given. This explanation was written from the published report of 2 December 2020 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Newfield Lodge

4 rated inspections over 4 years: the service has improved, from Requires improvement to Good.

  1. March 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    Read what inspectors found at Newfield Lodge →

  2. December 2020Inspected but not rated
    Safe: Inspected but not rated

    Read what inspectors found at Newfield Lodge →

  3. November 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. April 2017Goodup from Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. February 2016Requires improvementstayed Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Good

    Read this report on cqc.org.uk

  6. July 2015Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  7. October 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. October 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. July 2013

    Registered with the Care Quality Commission on 12 July 2013.

Ratings and report dates from the Care Quality Commission, Open Government Licence v3.0. A home can also be visited without a new rating being published, so the timeline shows published inspections.

Next steps

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