St. Helens House
Sheerness, ME12 · 0.6 km · 4 beds
CQC: Requires improvement
Fee not published
Area typical £1,470 a week
Or a live-in carer at home through PrimeCarers: typically £1,120 a week
CQC: Requires improvement
Neptune House
8-10 Neptune Terrace, Sheerness, ME12 2AW
Residential care home · 15 beds · Neptune House
- Weekly fee
- Not published
- area typical £1,470
- CQC rating
- Requires improvement
- June 2026
- Beds
- 15
- residential
- Family reviews
- None yet
- be the first
Compare with a live-in carer at home through PrimeCarers
The typical residential home in Kent
£1,470a week
About £76,440 a year
For a couple, two places: £2,940 a week
A live-in carer, at home£1,120a week
The typical live-in carer near Kent, set by the carer
Staying at home could cost about £350 a week less, £18,200 over a year
A couple can share one carer, about £1,355 a week, £1,585 a week less than two places.
See live-in carers near Sheerness
39 live-in carers on PrimeCarers within about an hour of Kent
PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.
About Neptune House
Neptune House is a residential care home in Sheerness, in the Kent council area, registered with the Care Quality Commission for up to 15 residents. It provides care for people with a learning disability or autism. The home has been registered since September 2011.
At its latest inspection, published June 2026, the CQC rated Neptune House Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so check the CQC report before you visit.
Neptune House has not published its fees and has not yet told us what they are. Care homes in Kent with a fee on record typically charge about £1,470 a week for residential care and £1,535 for nursing care, so expect a figure in that range and ask the home for a written quote.
There are 499 registered care homes in Kent. The nearest to Neptune House include St. Helens House, Willows Residential Home and Oakdene Rest Home. A live-in carer at home, an alternative many families compare, typically costs about £1,120 a week across England.
Care provided
- Residential care
- Learning disabilities
Registration
- Provider
- Neptune House Limited
- Registered with CQC
- September 2011
- Latest CQC rating
- Requires improvement (June 2026)
- Council area
- Kent
- Town
- Sheerness
The CQC inspection, explained
Rated Good; inspectors found safe, kind and personalised care, with all five areas rated Good.
We read the full inspection report and explain what inspectors praised, what concerned them, and what it means for your family. Read the CQC report explained →
Fees
Neptune House has not published its fees and has not yet told us what they are. Care homes in Kent typically charge about £1,470 a week for residential care and £1,535 for nursing care. A live-in carer at home through PrimeCarers typically costs £1,120 a week, shown on each carer's profile.
Reviews
No reviews yet. If you know this home, yours would be the first and would help other families.
Common questions about Neptune House
How much does Neptune House cost?
Neptune House has not published its fees. Care homes in Kent typically charge about £1,470 a week for residential care and £1,535 for nursing care. Ask the home for a written quote.
What is the CQC rating for Neptune House?
The Care Quality Commission rated Neptune House Requires improvement in June 2026. The full inspection report is on the CQC website.
Does Neptune House provide nursing care?
No. Neptune House is registered as a care home without nursing. Staff provide personal care; visiting district nurses cover nursing needs.
Does Neptune House offer dementia care?
Neptune House is not registered with the CQC for dementia care. If dementia care is needed, filter the Kent listing for homes that are.
How many residents does Neptune House have?
Neptune House is registered for up to 15 residents.
Care at home
39 live-in carers within about an hour of Kent
These are self-employed carers on PrimeCarers, the introductory agency that runs this directory. Each has a profile with their own rates and reviews from families, and you choose who to talk to.
Most charge £980 to £1,260 a week. 33 can care for a couple. 12 years' experience on average.
Raja S.
1 review
From £1,099 a week, 13 years caring
Based about 30 minutes from Kent. Can care for a couple
Alana P.
1 review
From £1,050 a week, 18 years caring
Based about 31 minutes from Kent. Can care for a couple
Priyanka P.
1 review
From £1,169 a week, 15 years caring
Based about 35 minutes from Kent. Can care for a couple
Iuliana S.
1 review
From £1,120 a week, 5 years caring
Based about 38 minutes from Kent
“Always on time and with a lovely smile for my mum. Theresa is kind and sensitive to my mum's needs.”
“Irene was a very kind and empathetic carer who knew just the right words to say to put a smile on my face.”
See live-in carers near KentProfiles, rates and reviews are free to look at.
Every carer has had an enhanced DBS check in the last 18 months, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them. Carers set their own rates, and who is free changes week to week.
Other care homes near Sheerness
No reviews yet
Another optionStay at home with a live-in carer near Sheerness
A carer moves in, so there is no move, no shared lounge and your own routine. Each carer’s profile shows their rate, experience and reviews, and you choose who to talk to.
39 live-in carers on PrimeCarers within about an hour of Kent
Live-in, a week
typically £1,120
A couple sharing one carer about £1,355
Willows Residential Home
Sheerness, ME12 · 2.2 km · 15 beds
CQC: Good
ResidentialAlpha Residential Care
Fee not published
Area typical £1,470 a week
Or a live-in carer at home through PrimeCarers: typically £1,120 a week
Oakdene Rest Home
Sheerness, ME12 · 2.8 km · 27 beds
CQC: Requires improvement
Fee not published
Area typical £1,470 a week
Or a live-in carer at home through PrimeCarers: typically £1,120 a week